SUMMARY: The Director of Physical and Digital Infrastructure provides strategic leadership and operational
oversight for the hospital's Information Technology, Plant Operations, and Security department. Reporting to the Chief Operating & Information Officer, this position directly supervises the Manager of Information Technology, Manager of Plant Operations, and Manager of Security.The Director develops and implements enterprise strategies for technology, cybersecurity, facilities, physical security, environmental safety, and emergency preparedness. This role ensures reliable operations, regulatory compliance, business continuity, and a safe, secure environment that supports high-quality patient care and the hospital's strategic objectives.

ESSENTIAL FUNCTIONS:
Information Technology Leadership
• Develop and execute the hospital's information technology strategy.
• Oversee all IT operations, including networks, servers, telecommunications, cloud services, and end-user
support.
• Ensure high availability and performance of critical clinical and business systems, including Electronic
Health Records (EHR).
• Lead technology planning, budgeting, procurement, and vendor management.
• Manage IT projects, system upgrades, and technology implementations.
• Establish and maintain IT governance, policies, and standards.
• Provide leadership for disaster recovery and business continuity planning.
• Direct the hospital's cybersecurity and information security programs.
• Develop policies and controls to protect patient information and organizational data.
• Ensure compliance with HIPAA, HITECH, Joint Commission standards, and applicable regulatory
requirements.
• Conduct risk assessments, vulnerability management, and incident response activities.
• Monitor security threats and coordinate response efforts.
• Lead security awareness and training initiatives for staff.
• Oversee cybersecurity technologies, including firewalls, endpoint protection, identity management, and
security monitoring solutions.

Plant Operations
• Ensures compliance with safety, infection control, hazardous materials, and emergency management
requirements, including fire and disaster preparedness drills.
• Trains and monitors staff to ensure compliance with safety, regulatory, and departmental standards.
• Maintains all buildings, grounds, utilities, and facility systems to ensure safe and efficient operations.
• Develops, manages, and monitors preventive maintenance programs for facility and medical equipment.
• Performs inspections, assessments, and annual Environment of Care/Life Safety evaluations; identifies
and addresses improvement needs.
• Oversees medical equipment maintenance, minor repairs, vendor service coordination, and compliance
requirements.
• Plans and manages capital projects, renovations, equipment purchases, repairs, and construction budgets.
• Procures supplies and services, oversees contractors, and reviews vendor invoices for accuracy.
• Develops and maintains policies, procedures, and strategic plans to ensure regulatory and accreditation
compliance.
• Serves on Safety, Emergency Management, Infection Control, Water Management, and other assigned
committees.
• Promotes effective communication and collaboration across departments.

Security
• Oversees physical security policies, procedures, systems, and surveillance operations.
• Leads Environment of Care, Life Safety, and Security Management programs to ensure compliance with
regulatory and accreditation standards.
• Collaborates with leadership to develop, implement, and maintain emergency preparedness and disaster
response plans.
• Ensures organizational readiness for emergencies, including natural disasters, utility failures,
cybersecurity incidents, and mass casualty events.
• Coordinates with local emergency management agencies, law enforcement, and regulatory authorities.
• Reviews, investigates, and documents security incidents; coordinates appropriate follow-up with
department leaders and Human Resources.
• Evaluates, maintains, and upgrades security systems and technology as needed.
• Maintains the Hospital's Security Management Program in compliance with Joint Commission standards.

Leadership & Financial Management
• Develop departmental goals, KPIs, and performance metrics.
• Prepare and manage operating and capital budgets.
• Hire, coach, and evaluate IT, plant operations, and security personnel.
• Foster a culture of accountability, customer service, continuous improvement, and safety.
• Present strategic recommendations and operational updates to executive leadership.
• Negotiate and manage contracts with vendors and service providers.

ADDITIONAL FUNCTIONS:
Performs other duties as assigned.

Qualifications

Education:
• Bachelor's degree in Information Technology,
Information Systems, or a related field
required.
• Master's degree preferred.

Related Work Experience:
• 7-10 years of progressive leadership
experience in healthcare IT, facilities
management, security, or hospital
operations.
• Minimum 5 years of management
experience overseeing multiple
departments.
• Experience in a hospital or healthcare
environment strongly preferred.
• Demonstrated experience managing
regulatory compliance and accreditation
requirements.

Licensure/Certification:
• CISSP (Certified Information Systems
Security Professional) preferred
• CHCIO (Certified Healthcare CIO) preferred
• PMP (Project Management Professional)
preferred
• CHFM (Certified Healthcare Facilities
Manager) preferred
• CHSP (Certified Healthcare Safety
Professional) preferred
• ITIL Foundation or higher preferred

Specialist Knowledge & Skills:
• Strong knowledge of healthcare
technology systems and cybersecurity.
• Knowledge of hospital facility operations,
engineering systems, and life safety
requirements.
• Understanding of HIPAA, Joint
Commission, CMS, OSHA, NFPA, and
other healthcare regulations.
• Strategic planning and organizational
leadership skills.
• Budgeting and financial management
expertise.
• Excellent communication and stakeholder
management abilities.
• Ability to lead multidisciplinary teams.
• Strong analytical, problem-solving, and
decision-making skills.
• Ability to function effectively during
emergencies and critical incidents