American Express

Director - Lending & MR

American Express$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field with 8+ years of relevant experience.
  • Proven experience in digital marketing/sales and driving business outcomes.
  • Strong grasp of card economics, P&L management, and revenue enhancement.
  • Exceptional verbal, written, and presentation communication skills.
  • Ability to promote inclusivity and effectively engage with diverse teams.

Responsibilities

  • Lead and mentor a team of marketers to enhance performance and engagement.
  • Collaborate with Sales organizations to boost Commercial card acquisitions.
  • Establish strategic vision for referral marketing programs across Consumer and Commercial Cards.
  • Enhance application and onboarding experiences for Corporate Card prospects.
  • Work cross-functionally to create enterprise strategies with Risk, Finance, and Legal teams.
  • Utilize data and market insights to inform acquisition strategies and improve performance.

Benefits

  • Competitive base salaries.
  • Bonus incentives for performance.
  • Financial wellness and retirement support.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible work arrangements tailored to role needs.
  • Generous parental leave policies dependent on location.
  • Access to global wellness centers staffed with medical professionals.
  • Confidential counseling support through the Healthy Minds program.
  • Career development and continuous training opportunities.
Full Job Description
Job Description

As a member of the Canadian Leadership Team, the Director, Lending and MR will lead a team responsible for all referral marketing programs while partnering closely with the Sales organization to drive growth in our Commercial business through hybrid marketing and Corporate Card acquisition strategies.

The successful candidate will possess a deep understanding of the Canadian market, a strong strategic mindset, and the ability to effectively lead and develop a high-performing team of marketers. They will bring a competitive, results-driven mindset and will be responsible for driving sustainable growth through the acquisition of new customers across our Consumer and Commercial Card portfolios.

Responsibilities

  • Lead a team of talented marketers, with a focus on driving results, colleague development, and engagement.
  • Partner with the SME and Large Market Sales organizations to drive growth in Commercial acquisition through hybrid and self-generated acquisition strategies.
  • Define the strategic vision for all referral marketing programs, including Member Get Member for Consumer and Small Business Cards and Partners Plus for Commercial Cards.
  • Oversee Corporate Card acquisition application and onboarding journeys for new prospects, partnering closely with internal stakeholders to optimize the client experience.
  • Collaborate across lines of business to develop enterprise-wide strategies in partnership with stakeholders across Risk, Finance, and Legal.
  • Leverage data, analytics, and market insights to optimize acquisition performance and inform strategic decision-making.


Qualifications

  • Bachelor's degree in Business or a related field, and 8+ years of relevant experience.
  • Digital marketing or sales experience with a proven track record of challenging the status quo to drive business outcomes.
  • Strong understanding of card economics and key business drivers, experience managing inputs to a P&L, and a proven track record of identifying and executing opportunities to drive revenue and enhance profitability.
  • Outstanding communication skills, including verbal, written, and presentation abilities, with the capacity to translate complex concepts into clear, actionable messages.
  • Demonstrated ability to foster a culture of inclusion and belonging by embracing diverse perspectives through open communication, constructive feedback, and candid dialogue.

The stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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