Zwift

Director, IT

Zwift$122K — $195K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in IT with 3-5 years in leadership roles
  • Proven track record in managing remote teams and help desks
  • Experience in cloud-first environments supporting remote workforces
  • Familiarity with ticketing systems, identity providers, and inventory management
  • Expertise in running Patch Management programs

Responsibilities

  • Define and shape IT strategy with company leadership
  • Oversee a small, remote IT team
  • Manage IT contractors as necessary
  • Handle the management and operation of corporate IT assets
  • Direct IT Help Desk operations
  • Contribute to PCI DSS compliance initiatives
  • Collaborate on IT budget management with the Procurement Director

Benefits

  • Comprehensive and competitive benefits package
  • Performance bonuses
  • Equity options
  • Medical and financial benefits
  • Work-life balance perks
Full Job Description
Location: Remote- Eligible US Locations

About the role and about You:

You are an energetic, meticulous, experienced IT leader. You rose to your leadership position by first becoming a master of your craft technically. You will be managing a team of five professionals. You can mentor, recruit, provide oversight and roll up your sleeves and get involved technically when you need to.

What you'll do:
  • Define IT strategy in collaboration with company leadership
  • Manage a small, remote team
  • Manage contractors as needed
  • Be responsible for managing and operating all corporate IT assets
  • Manage IT Help Desk
  • Participate in PCI DSS compliance effort
  • Partner with InfoSec to secure Zwift's corporate IT assets
  • Manage IT budget in collaboration with with Director of Procurement

What we're looking for:
  • Experience supporting a remote workforce in a cloud-first environment
  • Experience managing small remote teams and help desks
  • At least 8 years of experience in IT, with 3-5 years in formal leadership roles
  • Experience administering and operating:
    • Ticketing systems
    • Identity Providers
    • Inventory management systems
    • Google Workspace
    • Mobile Device Management solutions
    • Endpoint Detection and Response solutions
    • Windows Domains
    • Windows, MacOS, and Linux workstations and servers
    • Office Networks
  • Experience with running Patch Management programs
  • Experience managing cross-functional teams, budgets and vendors

Bonus points:
  • Experience with PCI DSS compliance
  • AWS experience

If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.

For All US Based Full-Time Positions:

The base salary for this position ranges between 122,500.00 - 195,000.00 USD. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits.

How to stand out among the rest:

Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.

About Zwift

Zwift is a fitness technology company that develops software and hardware products for indoor cycling and running. The company was founded in 2014 by Eric Min, Jon Mayfield, Alarik Myrin, and Scott Barger. Zwift's products include a virtual reality cycling and running platform that allows users to ride and run in virtual worlds, as well as a range of hardware products such as smart trainers and heart rate monitors. Zwift is headquartered in Long Beach, California and has operations in the United States, the United Kingdom, and Japan. The company's mission is to make indoor training more fun and engaging for athletes of all levels.
Learn more about Zwift
Size
300 employees
Industry
Founded
2014

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