Jones Lang LaSalle Incorporated

Director, Implementation Solution Architect

Jones Lang LaSalle Incorporated • $111K — $140K *
Boston, MA 02115In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in solutions architecture, technical pre-sales, or implementation consulting, preferably in SaaS or PropTech
  • Proven ability to write clear Statements of Work for client engagements
  • Strong business acumen to bridge technical concepts for multiple audiences
  • Experience facilitating discovery sessions with enterprise clients
  • Exceptional written communication skills focused on SOW development
  • Hands-on knowledge of REST API integrations and related technologies
  • Familiarity with ETL processes and data migration projects

Responsibilities

  • Partner with Sales to gather technical and functional client requirements
  • Facilitate workshops to identify project scope and stakeholder expectations
  • Evaluate client systems to inform solution design
  • Assess requirements against platform capabilities to identify feasibility
  • Identify potential risks and recommend scoping solutions before contracts are signed
  • Develop detailed Statements of Work outlining project scope and deliverables
  • Ensure cross-functional alignment between departments throughout the pre-delivery phase

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Position Summary

The Solutions Architect serves as the critical bridge between Sales and Implementation, ensuring that every engagement sold is technically sound, clearly scoped, and set up for successful delivery. This role is responsible for translating prospect and client requirements into executable Statements of Work - acting as the technical authority throughout the pre-sales and pre-kickoff lifecycle.
Key Responsibilities
Pre-Sales & Requirements Gathering
  • Partner with Sales during active opportunities to conduct discovery sessions with prospects and clients, capturing functional, technical, and integration requirements
  • Facilitate structured requirement workshops to uncover scope, constraints, data readiness, and stakeholder expectations
  • Evaluate client environments, existing systems, and data maturity to inform solution design
Feasibility & Solutioning
  • Assess gathered requirements against the platform's capabilities and the implementation team's delivery model to determine feasibility and risk
  • Identify scope gaps, red flags, or deal elements that require re-scoping, phasing, or escalation before contract execution
  • Recommend solution approaches, phasing strategies, and delivery timelines in collaboration with implementation leads
  • Serve as a gating function - escalating deals where requirements cannot be met as proposed before commitments are made to clients
Statement of Work Development
  • Author clear, accurate, and detailed Statements of Work that define project scope, deliverables, assumptions, exclusions, timelines, and responsibilities
  • Ensure SOW language is consistent with what Sales has promised and what Implementation can deliver
  • Maintain SOW templates and continuously improve documentation standards based on delivery learnings
  • Coordinate internal review and sign-off of SOWs prior to contract execution
Cross-Functional Collaboration
  • Act as the connective tissue between Sales, Implementation, Product, and the client during the pre-delivery phase
  • Participate in handoff meetings to transfer context from Sales to Implementation at deal close
  • Support Project Managers and Implementation Consultants during project initiation to ensure SOW fidelity
  • Provide feedback loops to Sales on deal structures, pricing assumptions, and scope patterns that lead to delivery challenges
Qualifications
Required
  • 5+ years of experience in solutions architecture, technical pre-sales, or implementation consulting - ideally in SaaS or PropTech
  • Demonstrated experience writing Statements of Work or similar scoping documents in a client-facing context
  • Strong business acumen with the ability to translate technical concepts for both executive and operational audiences
  • Experience facilitating discovery and requirements sessions with enterprise clients
  • Exceptional written communication skills - SOW authorship is a core deliverable of this role
  • Hands-on experience with REST API integrations, including working knowledge of HTTP methods, authentication patterns (OAuth 2.0, API keys, bearer tokens), request/response structures (JSON, XML), and API documentation (OpenAPI/Swagger)
  • Demonstrated experience with data migration projects, including data mapping, transformation logic, and format conversion across common structures such as CSV/Excel flat files, JSON, XML, and relational database exports (SQL)
  • Familiarity with ETL concepts and tools - ability to assess a client's source data, identify quality or structural issues, and define the preparation work required before ingestion or migration
  • Comfort reading and interpreting technical artifacts such as API specs, data dictionaries, field mapping documents, and integration architecture diagrams - sufficient to scope work accurately without needing to write production code
  • Familiarity with AI-powered platforms and workflows - comfort working with or scoping solutions that leverage AI/ML capabilities (e.g., natural language processing, predictive analytics, generative AI assistants); ability to set realistic client expectations around AI feature adoption, data readiness requirements, and change management implications during implementation
Preferred
  • Background in commercial real estate technology, property management platforms, or facilities/portfolio management software
  • Familiarity with ERP or data integration concepts (e.g., Yardi, MRI, JDE) and their typical integration patterns (batch file feeds, webhook events, API-to-API sync)
  • Experience working within a professional services or managed services delivery model
  • Exposure to project management methodologies (Agile, waterfall, or hybrid)
  • Experience with integration middleware or iPaaS platforms (e.g., Azure Logic Apps, MuleSoft, Boomi, Zapier) as a plus for scoping integration-heavy engagements
Success Metrics
  • SOW accuracy rate - reduction in change orders attributable to scope gaps or misalignment
  • Deal-to-delivery handoff quality scores (as rated by the Implementation team)
  • Time-to-SOW from completed discovery
  • Sales cycle contribution - win rate on deals where SA was engaged
What Makes This Role Unique

This is not a purely technical role and it is not a purely sales role. The Solutions Architect in this position owns the quality of the written agreement between what is sold and what is delivered. The best candidate is someone who is fluent in both client conversations and delivery realities - and who takes personal ownership of the outcome before a contract is ever signed.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

111,800.00 - 140,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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