Director, Human Resources

UPMC Senior Communities$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Human Resources, or related field with 7+ years of HR experience, including 5 years in a specialty area and 4 years in leadership.
  • Master's degree preferred for advanced strategic insight.
  • Proficiency in Microsoft Office and Oracle is advantageous.
  • Demonstrated success in executing HR and talent programs effectively.
  • Ability to navigate and lead HR initiatives in a complex organizational structure.
  • Strong consulting, conflict management, and client management skills essential.
  • Commitment to fostering inclusion and diversity within the workforce.

Responsibilities

  • Utilize analytics to deliver data-driven HR solutions and communicate insights to stakeholders.
  • Stay updated on industry trends to enhance business acumen and HR effectiveness.
  • Facilitate unity across HR functions to communicate expectations effectively.
  • Anticipate issues proactively, guiding leaders through effective change management.
  • Lead committees focused on strategic projects to help achieve organizational objectives.
  • Support senior leaders in enhancing overall organizational performance through coaching and training.
  • Oversee daily HR operational tasks and encourage proactive problem-solving among staff.
  • Build strategic relationships with senior partners to address HR and business challenges.
  • Champion inclusion and cultural initiatives to enhance employee engagement and experience.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Generous paid time off and holiday policies.
  • Retirement savings plan with employer contributions.
  • Access to professional development opportunities and career advancement programs.
  • Employee wellness programs and resources to promote work-life balance.
Full Job Description
Purpose:
Are you a strategic HR leader who excels at navigating complex employee relations matters and developing talent strategies that drive business results? We are seeking an experienced HR Director to partner with executive leadership, leverage workforce insights to solve business challenges, support organizational effectiveness, and lead change initiatives that enhance employee and organizational performance.

Under general direction the HR Director will provide HR leadership and functional guidance to a designated customer base. The HR Director will execute employee relations and/or recruitment initiatives that enable achievement of goals and objectives. This person will have global HR oversight of their assigned business unit(s).

In this role, you will build strong partnerships across the organization, lead HR operations and talent initiatives, champion employee engagement and inclusion, and coach leaders through organizational change. As a trusted advisor and change agent, you will translate business priorities into practical people solutions that drive performance, continuous improvement, and a positive employee experience.
Responsibilities:

  • Utilize HR and business analytics to drive data-based solutions. Supervise the complex qualitative and quantitative analyses of financial and workforce data. Create, gather, analyze, scrub, and share human resource and business indicators to identify areas of concern or improvement. Analyze trends over differing data sets and over differing points in time. Make recommendations to address deficiencies and better support the business and HR. Report outcomes to all applicable stakeholders and customers and share best practices.
  • Continuously hone skills and upgrade business acumen, to stay abreast of industry trends. Demonstrate capabilities and professional knowledge, and the ability to assimilate new knowledge.
  • Effectively communicate expectations with business, operational, and HR partners while promoting a One Team collaborative atmosphere in which all functions of HR work together as one team.
  • Perform in accordance with system-wide competencies/behaviors.
  • Take a proactive approach to anticipate and solve issues. Engage leaders on change management and by giving them the tools to communicate efficiently and effectively with their staff to achieve buy in.
  • Lead and manager local and/or organization wide committees that focus on projects that move the organization forward and toward meeting organization goals. Prepare reports on the end product and results, the benefits of the output, and how to put it into action.
  • Assist senior leaders with improving the performance of the organization. This includes, but is not limited to, recommendation of coaching, mentoring, and training for leaders to assist them in improving their ability to manage and lead the organization, and in developing their staff.
  • Oversee operations of the HR department (employee relations or recruitment, or both). Ensure that all day-to-day tasks are being handled in an appropriate and efficient manner. Drive staff to be proactive and solution based and motivate them to look for both short- and long-term solutions.
  • Establish and maintain relationships with senior business and human resource partners to assess business and human resources needs and develop, lead, and institute tactical plans to address challenges in both the short and long term, within UPMC and within the broader health care environment.
  • Drive and champion inclusion efforts and cultural improvement initiatives within the customer base. Recognize areas of need and devise strategies and plans to lead changes in these areas. Recognize, lead, and create employee engagement initiatives to assist in allowing all employees to have a positive employee experience at their workplace.
  • Establish and foster a professional climate, dedicated to supporting the mission, vision, values, and goals of the organization by providing a value-added service and while providing world class service delivery.
  • Be a change agent. Utilize solution-based thinking that leads to projects and committee formation to implement these ideas. Chair, manage, and lead these projects to support organization-wide business and HR transformation initiatives. Contribute to the development of these strategies to support implementation of these initiatives. Offer participation to a wide array of talent within the organization and achieve buy-in on participation, goals, and conclusions, and implementation from all applicable stakeholders.


Qualifications:

  • Bachelor's degree in Business, Human Resources, Management or a closely related field and at least 7 years of human resources experience with five years experience in specialty area (such as ER, Recruitment, etc.) and four years of prior progressive leadership experience required.
  • Master's degree is preferred.
  • Proficient in Microsoft office with Oracle experience preferred.
  • This position requires an experienced HR professional and with demonstrated ability to execute HR and talent programs and processes to support the business.
  • Ability to lead HR and talent initiatives across a complex organization.
  • Excellent consulting skills, deep human resource knowledge/expertise, client management skills, conflict management skills, business acumen, learning agility, independent judgment, and high work ethic.
  • It also requires proven success at developing strong trusting relationships in order to influence others, gain their support and achieve results and a commitment to inclusion and diversity.

Licensure, Certifications, and Clearances:

  • PHR, SPHR certification, SHRM-CP, SHRM-SCP certification or UPMC HCI Strategic HR Business Partner Certification required within the first 12 months of hire for external candidates.
  • Internal applicants within UPMC HR are required to have the certification requirements in place to be considered for promotional opportunities.
  • HCI Strategic HR Business Partner (SHRBP) OR Professional, Human Resources (PHR) OR Senior Professional in Human Resources (SPHR) OR Society for Human Resource Management Certified Professional (SHRM-CP) OR Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
  • Act 34

About UPMC Senior Communities

UPMC Senior Communities Careers

There has never been a better time to explore the diverse job opportunities at UPMC Senior Communities—the leading network of senior living facilities focused on innovative care and professional excellence.

Work You’ll Do

Join UPMC Senior Communities to assist in transforming the experience of aging through top-tier care and wellness programs. This is an opportunity to be part of a team that values leadership, diversity, and innovation in the healthcare sector. Lead in a unique role where skills in healthcare, empathy, and leadership converge to enhance the lives of seniors. UPMC Senior Communities stands at the forefront of the industry, integrating advanced technology and personalized care practices. Engage with a professional network of healthcare providers and administrators dedicated to pioneering improvements in senior living. Collaborate with over 3,000 dedicated professionals across various facilities.

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Be part of a culture that thrives on innovation and continuous improvement. UPMC Senior Communities employs a vast array of healthcare professionals and support staff, all dedicated to setting new standards in senior care.

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Deliver targeted solutions and personalized care that significantly improve the quality of life for residents. UPMC Senior Communities offers a platform for professionals to apply their expertise in a meaningful and impactful way.

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Work alongside a team that values compassion and professionalism, harnessing the collective capabilities to deliver exceptional care. UPMC Senior Communities promotes a collaborative environment where every team member’s contribution is valued.

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Advance your career within UPMC Senior Communities through a variety of pathways, from direct care positions to administrative roles. Enjoy robust benefits, professional development programs, and a supportive work environment that encourages long-term career growth.

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