Job DescriptionThe Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous growth as we expand into new payment flows and continue to grow our core solutions. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. We work closely with Issuers, Merchants, Processors, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world.
Fleet and mobility payments are a strategic growth area for VCS as the ecosystem evolves - from traditional closed-loop fleet cards to open-loop, EV, and mobility-adjacent use cases. This role sits within the VCS Product Solutioning organization and is the dedicated Fleet payments and ecosystem subject matter expert (SME), responsible for working directly with clients and partners to design their fleet solutions, integrate to Visa, bring Visa capabilities into their solutions, and carry the voice of the customer back into Global Product to inform the future Fleet product development roadmap.
This is a senior leadership role. The Director must bring the executive presence and credibility to engage directly with client and partner executives, and the influence to align internal stakeholders across Global Product, Regions, Sales, Servicing, and Technology to deliver positive outcomes for clients, partners, and the business. The ideal candidate combines deep fleet and mobility payments expertise with hands-on technical solutioning skill and the judgment to translate client, partner, and Visa platform capabilities into clear, actionable guidance for partners operating across diverse markets and use cases.
You will be successful in this role if you have:
- Deep fleet and mobility payments and ecosystem experience, along with broader commercial card payments expertise.
- A natural curiosity to explore the art of the possible, thrive in ambiguity, and the ability to diagnose complex client and partner problems and bring accurate, repeatable solutions to market.
- A passion for working directly with clients and partners, and a demonstrated track record of delivering powerful, technically sound solutions.
- The executive presence and gravitas to engage credibly with client and partner executives, and to influence senior internal and external stakeholders toward positive outcomes.
- Strong technical fluency in payment processing and ecosystem integration, including issuer and acquirer capabilities and platform constraints.
- A bias toward action - the ability to remove integration blockers, align stakeholders, and enable rapid decision-making to accelerate delivery.
- Strong collaborative skills to work closely with Global Product, regional teams, sales, and client services.
Responsibilities:
Fleet Solutioning and Client/Partner Engagement
- Act as Visa's Fleet payments and ecosystem subject matter expert, working directly with clients and partners to design and evolve their fleet solutions.
- Work with external partners to build, launch, and scale new fleet and mobility solutions, driving successful solution delivery from concept through go-live.
- Translate Visa platform capabilities - including authorization, clearing, and payment processing - into clear, actionable implementation guidance for partners across different markets and use cases.
- Lead technical problem-solving and solution design across markets and use cases alongside clients and partners, providing direction on how to implement Visa capabilities effectively.
- Accelerate delivery by removing integration blockers, aligning stakeholders, and enabling rapid decision-making across client, partner, and internal Visa teams.
- Direct solution strategy from conception and definition through implementation, ensuring alignment with Visa's fleet and mobility program objectives and the key partner's roadmap requirements.
- Bring the voice of the customer back into Global Product, feeding actionable insights and market requirements into the future Fleet product development roadmap.
- Demonstrate thought leadership on fleet and mobility payments trends, positioning Visa as the industry leader with clients, partners, and internal stakeholders.
Leadership
- Act as a senior leader within VCS Product Solutioning, with the executive presence and clout to engage directly with client and partner executives.
- Influence clients, partners, and internal stakeholders - across Global Product, Regions, Technology, and Sales - to align on solutions and deliver positive business outcomes.
- Establish yourself as a trusted advisor to clients and partners, and as a trusted partner to the regions and other Visa functions.
- Drive critical outcomes at senior levels within Visa and with client and partner organizations, providing technical expertise and strong business acumen.
- Be proactive and action-oriented in collaborating with other leaders; motivate cross-functional teams to achieve success in a matrixed environment.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:
- 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
Preferred Qualifications:
- 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 12+ years of relevant product management or solutioning experience, with deep fleet and mobility payments and ecosystem experience, as well as broader commercial card payments experience.
- Experience with issuer and/or acquirer certification processes, with a preference for acquiring-side exposure.
- Familiarity with closed-loop and open-loop payment models.
- Working knowledge of payment processing, including authorization, clearing, and payment processing, and the ability to translate them into actionable implementation guidance.
- Proven experience working directly with client and partner executives, with the executive presence and credibility to engage and influence at senior levels.
- Track record of leading technical problem-solving and solution design across markets and use cases, and removing integration blockers to accelerate delivery.
- Experience partnering with regional teams on go-to-market planning and execution across global markets.
- Commercial Acumen: track record of delivering commercially viable solutions (concept to launch), inclusive of monetization strategies and business models that align with company goals.
- Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Natural collaborator, with excellent communication skills and strong executive presence.
- Thrive in Ambiguity: self-motivated and comfortable with ambiguity, with the maturity and competence to influence across multiple levels and organizations, including internal and external stakeholders.
Information for US Applicants :For roles located in the US, the estimated salary range for this position is $192,300.00 to $ 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
