Job DescriptionRole Description:At Enterprise Data Products (EDP), we are operationalizing AI at scale-transforming how colleagues across Product, Data, Governance, and Engineering work and deliver outcomes. As Director, AI Innovation, you will lead the newly formed EDMP AI Innovation team, driving the transition from fragmented AI pilots to a structured, role-based adoption model across the organization.
This role is accountable for implementing a structured AI operating model-defining role-based workflows, building centralized prompt libraries, and establishing measurement frameworks to drive consistent, scalable impact.
You will own the end-to-end lifecycle of AI enablement-from pilot and use case capture through refinement and scale-creating the foundation for Copilot-enabled workflows and future agentic capabilities.
This leader will serve as the single point of contact for AI engagement across EDMP, aligning with GenAI Central and enabling enterprise-scale adoption with measurable business outcomes.
ResponsibilitiesLead EDMP AI Innovation Team:- Stand up and lead a centralized AI Innovation function to drive federated adoption across EDMP
- Serve as the single point of contact for AI use cases, prompt libraries, and outcome measurement
- Partner with GenAI Central to drive tooling strategy and implementation
Drive Structured AI Adoption:- Define role-based AI workflows across Product, Data, Governance, and Engineering
- Replace fragmented experimentation with standardized, repeatable patterns
- Align AI adoption to enterprise priorities and role-based outcomes
Build Prompt Library & Learning System:- Establish and scale a centralized repository of prompts and use cases
- Drive knowledge sharing, best practices, and reusable patterns across teams
- Enable continuous learning through structured iteration cycles
Measure Impact & Outcomes:- Define frameworks linking AI usage to productivity, quality, and efficiency gains
- Track effectiveness and scale high-impact use cases
- Identify opportunities for automation and agentic evolution
Scale AI Capability Across EDMP:- Transition AI adoption from pilot 12 structured 12 scale maturity
- Expand access to AI tools based on role-specific needs
- Scale learnings from engineering and product AI pilots (e.g., Copilot, Devin)
Drive Governance & Executive Alignment:- Provide leadership visibility into AI adoption, outcomes, and investments
- Ensure alignment with risk, governance, and enterprise standards
Build & Lead High-Impact Team:- Build a team spanning AI product, prompt engineering, and enablement
- Drive a culture of innovation with execution discipline
- Lead organizational change across a federated operating model
Qualifications- Proven experience leading AI/GenAI transformation or enablement programs
- Strong ability to design scalable operating models and structured adoption frameworks
- Experience building prompt libraries, learning systems, or AI enablement platforms
- Familiarity with modern AI tools (ChatGPT, GitHub Copilot, Devin, etc.) and role-based applications
- Ability to translate experimentation into measurable enterprise capability
- Strong executive communication and stakeholder influence skills
- Experience working in data, platform, or technology organizations
- Proven ability to lead teams and drive change in a matrixed environment
- Comfortable operating across both business strategy and technical domains
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones9 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
