American Express

Director-Digital Product Mgmt

American Express$150K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of program management and PMO experience with multi-stakeholder teams.
  • Experience leading large teams of program and project managers.
  • Ability to build new technology products.
  • Demonstrated leadership with strong collaboration and influencing skills across teams.
  • Excellent communication skills, capable of conveying messages effectively to diverse audiences.
  • Strong financial and analytical skills with knowledge of Amex business processes.
  • Exceptional organizational and project management skills for large-scale transformations.

Responsibilities

  • Lead program and project planning with key stakeholders.
  • Coordinate deliverables with workstream owners to solve problems.
  • Provide thought leadership by identifying synergies and dependencies across workstreams.
  • Foster relationships across the enterprise to ensure timely resolution of issues.
  • Anticipate risks and guide team with mitigation strategies.
  • Prepare executive level communication for stakeholder updates.
  • Manage the Lean Portfolio Management function for GRC.
  • Oversee budgeting processes and performance tracking for significant investments.
  • Optimize Project Management Office resources across workstreams.
  • Develop high-performing talent within the team.

Benefits

  • Dynamic work environment focusing on growth and innovation.
  • Opportunity to be part of pivotal projects categorized as Big Bets.
  • Exposure to senior leadership and influence on company strategy.
  • Emphasis on leadership development and team growth.
  • Access to resources for project management and financial tracking.
Full Job Description
We are seeking a dynamic and visionary Program Management leader to join the GRC Products and Capabilities team in GRC. The GRC Platforms and Capabilities is responsible for the strategy, design and implementation of large-scale platforms and associated centers of excellence to empower risk management teams in GRC and the Company to effectively manage risk. Several of these projects are categorized as Big Bets and are pivotal to the Company's success. They represent significant opportunities for growth and innovation. Responsibilities The successful candidate will drive the programs including Enterprise Top initiatives through the following centralized activities: - Lead program and project planning along with key stakeholders. - Work extensively with workstream owners to brainstorm solutions and to coordinate deliverables of end-to-end requirements. - Provide thought leadership by understanding synergies and dependencies across cross functional workstreams and connections with other transformation initiatives or existing AXP processes. - Develop meaningful relationships across the enterprise to drive progress against milestones and ensure roadblocks are escalated quickly for resolution. - Anticipate and Identify risks and issues related to projects and programs and guide the team and stakeholders with mitigation actions. - Prepare executive level program office communications at a cadence necessary to keep all stakeholders apprised and provide opportunities to make timely decisions to advance our progress. - Run the Lean Portfolio Management (LPM) function for GRC. - Manage forecasting process for significant investment budget, including performance tracking and optimization. - Manage financial management and tracking of large budgets. - Optimize PMO resources across the various workstreams. - Grow and develop team of strong performers. Qualifications Minimum Qualifications: - 7+ years experience in program management and PMO functions including partnering with multi-stakeholder teams including Business and Process leaders, Technology, Finance etc. - Experience in leading large teams of program managers or project managers. - Aptitude for building new technology products. - Demonstrated leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders. Proven ability to influence across teams outside of direct reporting line. - Superb communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Must be able to convey messages by telling a story, both, upwards and downwards. - Excellent financial and analytical skills and strong understanding of Amex business processes, planning and forecasting processes. - Ability to operate with an agile mindset; comfortable with white space and ambiguity. - Exceptional organizational skills; Project Management and Process Transformation skills with demonstrated ability to lead large scale transformation initiatives. - Deep experience communicating with and presenting to senior level audiences. - Ability to attract and grow high potential talent. Preferred Qualifications: - Experience in Risk Management related processes and systems is a plus. - Understanding of Regulatory and Compliance landscape, operational processes, and interdependencies in American Express is a plus. - Experience working with American Express Business or Technology PMO functions is a plus. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

Similar Jobs

More Jobs at American Express

More Enterprise Technology Jobs

Find similar Director-Digital Product Mgmt jobs: