Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$130K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in key account leadership for a $20M+ account at a top professional services firm.
  • Strong relationship-building with CIOs, CTOs, CDOs, and business leaders.
  • Fluency in AI within an industry context, capable of leading discussions on AI transformation.
  • Proven skills in deal shaping and commercial negotiation within procurement and legal frameworks.
  • Team-oriented with a collaborative mindset, fostering trust across engineering and capability teams.

Responsibilities

  • Drive account growth of 15%+ YOY in assigned portfolio.
  • Achieve revenue targets through strategic account planning and client collaboration.
  • Engage with CXOs to influence their agenda on AI transformation.
  • Secure public testimonials and client references highlighting Nagarro's work quality.
  • Collaborate with internal teams to identify and propose expanded service offerings.

Benefits

  • Opportunity to work with high-level clients in transformative AI projects.
  • Engagement in structured account planning processes.
  • Access to a network of AI expertise through partnerships with AI for Change advisors.
  • Recognition for achieving account success and client satisfaction.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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