TIAA

Director - Business Manager, Retirement CAO

TIAA$95K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree preferred
  • 5+ years of business management experience required, 7+ years preferred
  • 2+ years of event planning and culture activation
  • 2+ years of creating impactful presentations with data
  • Experience with technology change and AI integration is desired

Responsibilities

  • Act as a technical expert on business management and make tactical decisions
  • Support policy implementation aligned with business strategies
  • Drive process improvements for operational efficiency
  • Analyze and report data on financials and performance metrics
  • Monitor risks and issues for business management projects
  • Plan and oversee meetings for project support
  • Influence development of strategic initiatives through budget tracking

Benefits

  • Comprehensive Total Rewards package
  • Superior retirement program
  • Competitive health and wellness offerings
  • Work life balance initiatives
Full Job Description
Business Management
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties
  • Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
  • Maintains and supports implementation of policies and procedures in support of the business area strategy.
  • Implements process improvements.
  • Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
  • Supports business management projects by monitoring and tracking risks, issues and action items.
  • Drives and oversees meeting planning in support of business projects and objectives.
  • Influences the development of new strategic initiatives through tracking budgets and milestones.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 5+ Years Required; 7+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
8IC

This role will support the Retirement CAO team with executive projects, internal events, engagement activities, and general business management activities such as early talent coordination, an ad hoc projects as assigned.

Required Qualifications:
  • 2+ years of event planning and culture activation
  • 2+ years of building decks that create a cohesive storyline with data and simplified formatting

Desired Qualifications:
  • Experience with technology change and driving adoption to evolving standards, such as AI integration


Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Anticipated Posting End Date:
2026-09-04

Base Pay Range: $95,100/yr - $140,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
Size
17,000 employees
Industry

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