Director - Application Development
Job DescriptionResponsibilities: Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc
- Demonstrate Experience with presenting ServiceNow solutions to clients in a value-led approach. Case study would be provided for round 2.
- Assist the Sales personnel in the qualification of customer needs and performing pre-demo needs analysis.
- Assess the customer's strategic needs, uncover business requirements, determine the gaps between business requirements and product functionality, and build relationships with clients onsite.
- Gather the appropriate information to generate proposals with the right service components, pricing, and assumptions.
- Evaluate ServiceNow products and solutions that might improve or enhance services provided, while aligning and working closely with onshore ServiceNow leadership.
- Understand business and technical problems addressed by the proposed solutions, including key regulations, business drivers, evolving business needs, security, etc.
- Produce compelling sales proposals/commercial and technical documentation, outlining the cost savings and business benefits to clients of using ServiceNow.
- Hands-on experience creating demos, and ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge.
- Provide technical leadership during client workshops, discovery sessions, and stakeholder presentations.
- Collaborate with enterprise architecture teams to ensure compliance with business policies and standards.
- experience in the IT industry
- technical experience with the ServiceNow platform
- Deep understanding of ServiceNow platform capabilities and architecture (ITSM, ITOM, HRSD, CSM, SecOps, Finance and Supply Chain etc.)
- Worked in presales environments with experience on large scale ServiceNow bids
- Experience supporting a Sales team to win new business in new and existing accounts
- Excellent customer facing, presentation and communication skills (written and verbal)
- Good business analysis and requirements analysis skills
- Must be able to work as part of a small team with minimal day-to-day supervision
- Travel availability up to 40% within North America to support onsite client work
- undefined Preferred Qualifications/ Skills
BSc in Computer Science or Computer Engineering ServiceNow Presales Accreditations ServiceNow Systems Administrator certification
QualificationsBachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
CertificationsCertified Cloud Security Professional - UdemyUdemy
Required SkillsAgile Methodology, Change Management, Client Relations, Collaboration Tools, Database Server, Design Thinking, Executive Presence, Greenplum Database, Inclusion, Microsoft Power Business Intelligence (PBI), Microsoft SQL Developer, Microsoft SQL Server, Microsoft SQL Server Reporting Services, Modernizing Operations, MySQL, Oracle Enterprise Resource Planning (ERP) Systems, People Leadership, Personal Effectiveness, PL/SQL (Programming Language), Risk Management, SQL Server Integration Services (SSIS), Stored Procedures, Storytelling
LanguageEnglish
Language Proficiency - Advanced - C1
Additional Job Location - Job TypeRegular
Master Skill List - Application Development
Remote Type - Remote
Work Shift - Day Job (United States of America)
The approximate annual base compensation range for this position is:100,000 to 125,000 USD
"Los Angeles California-based candidates are not eligible for this role"
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
