NetApp

Director, AI-Native Business Operations

NetApp$196K — $292K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 15 years of related experience, with a focus on process redesign and delivery.
  • 10+ years in business operations, strategy, financial planning, or transformation roles.
  • Capability to build AI agents and integrations using various tools and technology stacks, particularly Cursor and Claude Code.
  • Understanding of operational functions including budgeting, resource allocation, and executive reviews.
  • Strong stakeholder leadership ability to collaborate across multiple departments without compromising design intent.
  • Experience navigating high-ambiguity environments and establishing success metrics.
  • Proven expertise in leading cross-functional teams, including engineering and operations.

Responsibilities

  • Lead the redesign of core operating processes into AI-native workflows operated by agents.
  • Design, build, and deploy agents and integrations for operational processes.
  • Re-architect budget and headcount management, facilitating senior hiring and funding modeling for AI.
  • Implement a continuous planning model for data-driven capacity allocation and prioritization.
  • Standardize and automate executive business review formats across the organization.
  • Establish tracking and reporting systems for cost and capacity data to ensure accuracy.
  • Define governance structures for workflows, collaborating with finance and compliance stakeholders.

Benefits

  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • Various Leave options
  • Performance-Based Incentives
  • Employee stock purchase plan and/or restricted stocks (RSUs).
Full Job Description
Job Summary

This role leads the redesign of the core operating processes that run the CPO and product organization, rebuilding them as AI-native workflows operated by agents. The scope is the organization's own operating model: budgeting and requisition management, resource and funding allocation, planning cycles, and the executive business reviews that govern how the organization plans, spends, staffs, and decides. These processes consume significant leadership time today and run largely on spreadsheets, email, and meetings. The role is accountable for re-architecting them and delivering the agents that operate them in production.

This is a hands-on role. The person in it personally designs and builds the agents and integrations that run these processes, selects the appropriate tools for each problem, and adapts across changing tooling, models, data sources, and systems of record. Familiarity with the team's preferred tools, Cursor and Claude Code, is expected, alongside the range to work in whatever technology stack a given process requires.

The role reports directly to the VP, Analytics Growth and AI Native Engineering. It leads a cross-functional team that includes engineers who build the agents, operations managers who run the redesigned processes day to day with those agents in the loop, and program management responsible for landing the new operating model across the organization. It partners closely with Finance, the People function, platform engineering, security, and compliance to ensure the processes it delivers are accurate, auditable, and scalable.

Key Responsibilities

  • Lead the redesign of the organization's core operating processes, including budgeting, requisition and headcount management, resource and funding allocation, planning cycles, and executive business reviews, converting them into AI-native workflows operated by agents.
  • Design, build, and deploy the agents and integrations that run these processes, working hands-on across the appropriate tools, models, data sources, and systems of record, and evolving the technology stack as requirements and the tooling landscape change.
  • Re-architect budget and headcount management, including capacity for senior hiring, reallocation of unfilled roles, and modeling of the funding levers that support AI investment.
  • Re-architect the planning process, including the transition toward a continuous planning model, so that capacity allocation, prioritization, and sequencing operate on trusted, instrumented data rather than manual reconciliation.
  • Standardize the executive business review format across business units, automating preparation, exception reporting, and follow-up.
  • Establish trusted tracking, reporting, and instrumentation for the cost, capacity, and portfolio data these processes depend on, ensuring a single source of truth across the operating model.
  • Define the governance for each workflow, including audit trails, cost controls, access scope, escalation paths, and the criteria for expanding agent authority, in partnership with Finance, security, legal, and compliance.
  • Partner with senior operating stakeholders to define operational requirements, deliver against them, and demonstrate measurable impact in leadership time returned, cycle time reduced, and decision quality improved.
  • Transition mature processes to platform engineering, with the integration patterns, runbooks, and documentation required to operate them at NetApp scale.
  • Build and lead the team that delivers the operating model, including engineers who build the agents, operations managers who run the processes day to day, and program management responsible for adoption and change across business units. Set direction, hire and develop the team, and hold accountability for delivery and impact.


Education and Experience

  • Typically requires a minimum of 15 years of related experience
  • 10+ years of experience across business operations, strategy and operations, financial planning, or transformation roles, with a demonstrated track record of redesigning operating processes and delivering them through to implementation rather than recommendation.
  • Demonstrated ability to personally build working AI agents and integrations, with proven range across multiple tools, technology stacks, models, and systems of record. Familiarity with Cursor and Claude Code is preferred.
  • Strong command of how a product or engineering organization runs, including budgeting, headcount and resource allocation, planning cycles, and executive business reviews.
  • Strong stakeholder leadership, with the ability to partner across Finance, the People function, platform engineering, security, legal, and compliance without losing the intent of the original design.
  • Demonstrated ability to operate in high-ambiguity environments, define the problem and success criteria, and drive alignment among senior leaders as evidence and direction evolve.
  • Experience building and leading cross-functional teams that combine engineering, operations, and program management to deliver and sustain change.
  • Bachelor's degree or equivalent professional experience. MBA preferred.

Compensation:
The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

About NetApp

NetApp is a global cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloud-like experiences on premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services and applications to the right people?anytime, anywhere. Learn more at www.netapp.com.
Learn more about NetApp
Size
12,000 employees
Market Cap
$12.7 billion
Industry
Net Income
$592 million
Founded
1992
5 Year Trend
+2.8%
Revenue
$5.5 billion
NASDAQ

Similar Jobs

More Jobs at NetApp

More Enterprise Technology Jobs

Find similar Director, AI-Native Business Operations jobs: