WestRock

Dir, Mfg Ops

WestRock • $90K — $120K *
Florence, SC 29501In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in an engineering discipline preferred.
  • 10 years of experience in Pulp and Paper manufacturing leadership roles preferred.
  • Strong leadership and communication skills.
  • High sense of urgency and attention to detail.
  • Excellent problem-solving and organizational skills.

Responsibilities

  • Lead operations for safety, cost, quality, and productivity.
  • Drive a strong safety culture ensuring a 100% safe work environment.
  • Manage production performance and troubleshoot operational issues.
  • Develop systems and structures for continuous improvement.
  • Build teamwork and set department goals and objectives.

Benefits

  • Culture focused on safety, loyalty, integrity, and respect.
  • Access to comprehensive training and development opportunities.
  • Opportunities for career advancement in a global packaging company.
  • Emphasis on sustainability and inclusion in daily operations.
Full Job Description
General Information

Job ID
ATR63276

Posting Job Title
Operations Manager

Locations
SC Florence

Employment Type
Full Time

Date Posted
12-Jun-2026

Relocation Support
Yes

Description & Requirements

Operations Manager - Florence, SC

The opportunity:

The Operations Manager is responsible for managing the safety, reliability, cost, quality, productivity, and employee engagement in a goal-oriented environment. The position is responsible for the operations of the Florence Mill and reports to the General Manager.

How you will impact WestRock:

  • Provide leadership to mill personnel to ensure overall safe operations by driving toward a 100% safe work environment by leading safety culture, systems, and processes.
  • Facilitates an environment where safety is a value.
  • Effectively manage production performance
  • Effectively create an environment of teamwork
  • Planning and controlling production performance
  • Troubleshooting quality and operational issues and developing systems and structures to avoid reoccurrences
  • Establish high level of performance by setting key departmental goals and objectives
  • Monitoring compliance with standard operating procedures
  • Ensuring quality systems are supported, in place, and comply with required customer specifications
  • Identifying long term departmental improvement opportunities
  • Ensure environmental compliance with federal, state, and local statutes, and WestRock environmental standards
  • Operate in a manner that meets customer expectations
  • Support Continuous Improvement activities and champion the overall improvement of the mill's cost position
  • Supports the development of operational forecasts and budgets to improve mill profitability
  • Drives systematic improvement in mill operations and other mill processes like communications, safety, quality, and employee engagement
  • Develop leaders through training, stretch assignments, feedback, the performance management process, etc.
  • Build positive relations with employees and union leaders based on the Smurfit Westrock values of Safety, Loyalty, Integrity, and Respect


What you need to succeed:

  • Bachelor's degree in an engineering discipline is highly preferred
  • Minimum 10 years of experience in Pulp and Paper manufacturing leadership roles preferred
  • Strong leader with demonstrated communication skills and a high sense of urgency and attention to detail


  • Ability to direct continuous improvement in all areas, but with special emphasis on safety, environmental, quality, production, and cost
  • Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization
  • Must have excellent oral and written communications skills
  • Excellent problem-solving skills
  • Excellent planning, organizational, time management and prioritization skills
  • Proficient computer skills (MS Office, MS Project, JD Edwards, Panther, etc.)


Competencies:

  • Safety - Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures.


  • Ability to Execute - Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities.
  • Champion of & Adaptor to Change - Drives for continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerates the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better.
  • Customer Focused - Understands and works to meet customer requirements. Listens to and responds to customer's needs; builds relationships with and gains trust of customer by always meeting commitments.
  • Decision Making/Judgment - Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seeks input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others.
  • Initiative - Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted.
  • Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understands the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions.
  • Influence & Persuasion - Able to exhibit a 'can-do' approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully.
  • Quality - Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency.
  • Integrity - Able to be tactful, maintain confidences, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, give proper credit to others and handles all situations honestly.
  • Communication - Able to clearly present information through spoken or written word; read and interpret complex information; talks with employees, customers, and supplies, and has strong listening skills.


What we offer:

  • Corporate culture based on safety, loyalty, integrity, and respect
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


About WestRock

Westrock Coffee Company is an integrated coffee, tea, flavors, extracts, and ingredients solutions provider in the U.S., providing coffee sourcing, supply chain management, product development, roasting, packaging, and distribution services to the retail, foodservice and restaurant, convenience store and travel center, CPG, non-commercial, and hospitality industries.

WestRock Careers

Joining WestRock means becoming part of a global team dedicated to supporting some of the world’s leading companies in packaging and distribution solutions. At WestRock, we believe in fostering an environment of growth, innovation, and leadership, making it an ideal place for professionals looking to advance their careers in a dynamic industry.

Work You’ll Do

At WestRock, your work will directly contribute to our mission of redefining how packaging solutions can drive business success. As part of our team, you will use your skills to collaborate on market-leading projects that focus on sustainability and innovation. With a culture that values diversity and leadership, you will be empowered to lead projects at the intersection of technology, sustainability, and customer engagement.

Join Our Market-Leading Team

Become a part of a team where your ideas and contributions are valued. At WestRock, we are committed to providing job opportunities that enhance your professional skills while promoting a culture of diversity and inclusion. Our team consists of over 50,000 dedicated professionals who are leaders in the packaging industry, driving transformation and delivering results with precision and creativity.

Innovative Work

Engage in work that matters with a company that offers diverse job opportunities, from positions in engineering and design to marketing and supply chain management. WestRock is a place where innovation is at the forefront of what we do, integrating cutting-edge technology and sustainable practices to meet the evolving needs of our customers.

Be Part of a Great Team

Working at WestRock means being part of a supportive network that encourages professional growth and development. Enjoy the benefits of a robust internal networking system, diversity training programs, and leadership development opportunities that help you build a fulfilling career.

Future-Proof Your Career

With WestRock, you are not just finding a job; you are building a career. We offer a wide range of career paths, supported by comprehensive training programs and development opportunities that help you grow at every stage of your professional journey. Whether through an internship, entry-level position, or a leadership role, your potential for growth is limitless.

Explore Job Opportunities and Internships

Discover the various career paths WestRock offers. Whether you are a seasoned professional or a recent graduate, explore how your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, innovative, and ready to lead.

Stay Connected

Join the WestRock team and stay up-to-date with the latest in industry trends and company news. Search open positions that match your skills and interests, and prepare your resume to take the first step towards a rewarding career at WestRock.

Keep Up to Date

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Join Our Team

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SEARCH WESTROCK JOBS

At WestRock, we are more than just a packaging company; we are a team that believes in innovation, sustainability, and driving growth through inclusive and diverse global leadership. Join us, and be part of a company that values what you bring to the table and helps you turn your professional aspirations into reality.
Learn more about WestRock
Size
49,900 employees
Market Cap
$8.8 billion
Industry
Food & Beverages
Net Income
-$677.4 million
Founded
1953
5 Year Trend
+7.4%
Revenue
$17.5 billion
NASDAQ
WRK
* Ladders Estimates

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