Dir, Business Development

Elior North America

$90K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of experience in senior account management, global sales strategy, or business development in Hospitality/Food Service.
  • Expertise in complex negotiation and value-based selling.
  • Ability to manage multi-regional teams and navigate diverse cultural market nuances.
  • Proficiency in CRM systems.
  • Strong analytical skills for translating data into actionable strategies.

Responsibilities

  • Develop and execute multi-year global account strategies to align with growth objectives.
  • Build and maintain consultative relationships with executive-level contacts globally.
  • Drive revenue growth through upsell and cross-sell opportunities and high-value contract renewals.
  • Coordinate internal teams to provide tailored solutions to global clients.
  • Monitor industry trends and competitive activities for proactive client solutions.
  • Oversee KPIs, forecast revenue, and report progress to senior leadership.

Benefits

  • Medical (Full-Time Employees)
  • Dental insurance
  • Vision insurance
  • Voluntary UNUM offerings for Accident, Critical Illness, and Hospital Indemnity
  • Employee discount program
  • Commuter benefits (parking and transit)
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Sick time off
  • Paid holidays (9 total)
  • Tuition reimbursement for Full-Time Employees
  • Paid Time Off (PTO)
Full Job Description
Dir, Business Development

Job Reference Number: 39589Employment Type: Full-Time, Hybrid Segment: Dining & EventsBrand: ConstellationLocation: Pittsburgh, Pennsylvania (US-PA)

The Role at a glance:

Director of Strategic and Global Accounts

Location: Pittsburgh, PA

The Role at a Glance

Elior North America has an exciting opportunity with their Dining and Events Division. The Director of Strategic and Global Accounts will be responsible for managing and expanding relationships with our most valuable and complex multinational clients. This position acts as a trusted advisor to C-suite executives, ensuring long-term client satisfaction and driving global revenue growth through cross-regional strategy and innovation.

What you'll be doing:

What You'll Be Doing
  • Strategic Account Planning: Develop and execute multi-year global account strategies aligned with both company growth objectives and client business goals.
  • Relationship Management: Build and maintain deep, consultative relationships with executive-level contacts (CEO, CFO, CPO) across various global regions.
  • Revenue Growth: Drive profitable growth by identifying upsell and cross-sell opportunities, managing high-value contract renewals, and leading complex negotiations ranging from hundreds of thousands to tens of millions of dollars.
  • Cross-Functional Leadership: Coordinate internal teams-including sales, product, R&D, supply chain, and finance-to deliver tailored, seamless solutions to global customers.
  • Market Insight: Monitor industry trends, competitor activities, and global market dynamics to stay ahead of client needs and propose proactive solutions.
  • Performance Tracking: Oversee key performance indicators (KPIs), forecast global revenue, and provide regular progress reports to senior leadership


What we're looking for:

  • What We are Looking For:
    • 7-10+ years of experience in senior account management, global sales strategy, or business development, specifically within Hospitality / Food Service
    • Skills:
      • Expertise in complex negotiation and value-based selling.
      • Ability to manage multi-regional teams and navigate diverse cultural market nuances.
      • Proficiency in CRM systems
      • Strong analytical skills to translate data into actionable commercial strategies.


Compensation Range

TBD

Our Benefits:

  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit)
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off

#boost #indeedelior #LI-MA1

Disclaimer: This job description can be revised by management as needed.

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