In this role, you will be responsible for leading the team that designs, deploys, maintains, and supports the desktop infrastructure and administration of corporate applications. This is a hands-on leadership role requiring both deep technical expertise and strong people management skills. The Desktop Engineering Lead will oversee a team of desktop engineers, set strategic direction for the desktop environment, and serve as the primary escalation point and technical authority for all desktop engineering functions. This is a hybrid role with a requirement to work out of the NYC office one week per month.
Major Responsibilities:- Primary responsibilities include leading, developing, and managing a team of desktop engineers responsible for hands-on development, standardization, automation and management of all desktop Windows 11 (or newer) image deployments and updates in the VDI and physical desktop infrastructure.
- Administration of Active Directory Group policy including creating, editing, and evaluating GPOs that effect the desktop environment.
- Experience in deploying, managing and troubleshooting Windows operating systems to include application-level support.
- Responsible for defining the design and architecture of desktop images, establishing standards and deployment frameworks using Microsoft MDT and SCCM, and overseeing their ongoing maintenance and evolution.
- Maintain and support virtual desktop (VDI) platform Omnissa Horizon View brokers, monitor availability and performance of physical and virtual desktop systems.
- Automating solutions and changes for the desktop environment using scripting languages like Powershell or Python.
- Package applications for automated deployment in Microsoft SCCM/Intune, Omnissa AppVolumes, or other packaging/virtualization technologies.
- Manage images and updates to thin client hardware using HP Device Manager.
- Serve as the final escalation point and technical authority for End User Support/Service Desk and Operations teams for application packaging and OS-related issues; drive root cause analysis and long-term resolution strategies.
- Lead, mentor, and develop a team of desktop engineers; set performance goals, conduct reviews, and foster a culture of continuous improvement and collaboration in supporting an enterprise level infrastructure.
- Provide support off-hours when needed.
- Define and own the strategic roadmap for the desktop engineering function, aligning technology decisions with business objectives and organizational growth.
- Manage vendor relationships, licensing agreements, and procurement for desktop-related software and hardware, ensuring cost-effective and timely delivery.
- Collaborate cross-functionally with Infrastructure, Security, Network, and Application teams to deliver integrated solutions and ensure desktop environments meet compliance and security standards.
- Develop and manage team budgets, project timelines, and resource allocation to deliver engineering initiatives on schedule and within scope.
- Establish and enforce engineering standards, documentation practices, and change management processes across the desktop engineering team.
Skills:- Microsoft Windows 11 Operating System Image Creation
- Microsoft M365 Apps for Enterprise (Office 365)
- Microsoft MDT
- Microsoft SCCM
- Microsoft Intune
- Omnissa WorkspaceOne
- Application packaging and virtualization (Flexera AdminStudio, Omnissa AppVolumes, and other Application automation/virtualization technologies)
- Omnissa vCenter/Horizon
- HP Device Manager (thin client administration)
- Powershell, Python or other desktop scripting languages
- Exposure to DevOps technologies is a plus
Experience:- Bachelor's degree in Technical, engineering, computer science or equivalent experience.
- At least 10+ years of experience supporting enterprise desktop environments in a mission-critical setting, with a minimum of 3-5 years in a team lead, manager, or director capacity.
- The ability to solve problems via standard and non-standard methods.
- Organized and methodical testing skills.
- Excellent written and oral communication skills.
- Strong scripting and automation expertise.
- Ability to work in a fast-paced environment supporting real-time market data and trading.
- Good understanding of operating system administration (Windows).
- The ability to solve problems via standard and non-standard methods.
- Ability to document processes and procedures appropriately.
- Organized and methodical testing skills.
- Excellent written and oral communication skills.
- Demonstrated experience managing and mentoring technical teams, including hiring, performance management, and career development.
- Proven ability to develop and execute a strategic technology roadmap in alignment with broader organizational goals.
- Experience managing vendor relationships, budgets, and cross-functional stakeholder communications at a senior level.
- Strong project management skills with the ability to prioritize and deliver multiple initiatives simultaneously.
The expected base salary ranges from $160k-$200k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
Other requirementsMizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process
