Deal Desk Manager

Parloa

$140K — $160K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in Deal Desk or Revenue Operations in B2B SaaS
  • Strong understanding of order forms, pricing structures, and booking logic
  • Hands-on experience with Salesforce or similar CRM/CPQ software
  • Keen attention to detail for identifying discrepancies
  • Familiarity with AI tools to enhance workflow efficiency

Responsibilities

  • Own the end-to-end order form process for new and renewal agreements
  • Collaborate with sales to structure non-standard deals and manage pricing exceptions
  • Maintain accurate deal data in CRM and resolve data integrity issues
  • Coordinate with Legal for contract reviews and flag non-standard terms
  • Develop scalable internal processes for deal management, including workflows and documentation

Benefits

  • Flexible work schedule
  • Opportunities for professional growth
  • Access to health and wellness programs
  • Focus on work-life balance
  • Employee-driven initiatives for continuous improvement
Full Job Description
About the role:

As Deal Desk Manager, you will own the end-to-end transaction lifecycle for our enterprise sales motion from deal structuring and pricing approval to order form execution and systems hygiene. You'll sit at the intersection of Sales, Revenue Operations, Legal, and Finance, serving as the connective tissue that gets complex deals across the finish line accurately and efficiently.
Areas of ownership:
  • Order Form Execution: Own the order form process end to end, reviewing, structuring, and executing new business and renewal agreements for accuracy, completeness, and policy compliance.
  • Deal Structuring and Pricing: Partner with AEs and sales leadership to structure non-standard deals, apply pricing exceptions, and route approvals to the right stakeholders.
  • CRM and Revenue Systems Stewardship: Serve as the primary CRM steward for deal data, maintaining accuracy across deal stages, line items, contract terms, and booking records, while identifying and resolving data integrity issues across CRM, CPQ, billing, and ERP systems.
  • Contract Review and Legal Coordination: Support contract review, flagging inconsistencies and coordinating with Legal on non-standard terms.
  • Process and Documentation: Build and maintain scalable internal processes, including approval workflows, deal checklists, exception tracking, and audit trails, alongside clean deal documentation, playbooks, templates, and escalation guides.
Who you are:
  • 3-5 years in Deal Desk, Revenue Operations, Sales Operations, or a related function at a B2B SaaS company
  • Strong command of order form mechanics: parties, terms, pricing structures, payment schedules, and booking logic
  • Hands-on experience with Salesforce or comparable CRM/CPQ, comfortable querying and auditing deal data
  • High attention to detail, able to catch a currency mismatch, a missing start date, or the wrong entity before it ships
  • Experience using AI to streamline workflows
Our recruiting process:

Talent Acquisition 12 Hiring Manager 12 Technical Interview(s) 12 Bar Raiser
Salary Range includes OTE

Salary Range

$140,000-$160,000 USD

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

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