Mount Thor is hiring a hands-on infrastructure leader to build and operate the physical foundation of our compute platform.

In this role you will
• Own the delivery and operation of Mount Thor's data center footprint. Take new capacity from facility handoff through production readiness.
• Lead data hall fit-out and infrastructure deployment. Coordinate rack layouts, power distribution, cooling, structured cabling, network handoffs, hardware installation, and commissioning.
• Serve as Mount Thor's technical representative with colocation providers, contractors, electricians, cabling teams, carriers, equipment vendors, logistics partners, and remote-hands teams.
• Build the hardware deployment process from receiving through production handoff. Establish clear standards for inspection, staging, labeling, asset registration, installation, cabling, power-up, validation, and acceptance.
• Own day-two site operations. Build strong processes for monitoring, maintenance, break-fix, spare parts, RMAs, inventory, capacity changes, and hardware retirement.
• Define and maintain operating procedures. This includes standard operating procedures, methods of procedure, emergency procedures, maintenance windows, change controls, escalation paths, and production handoffs.
• Lead the response to physical infrastructure incidents. Coordinate on-site work, restore service, complete root-cause analysis, and turn failures into lasting improvements.
• Track the health of each site. Establish clear metrics for capacity delivery, availability, deployment time, incident rate, repair time, vendor performance, inventory accuracy, and power and cooling headroom.
• Feed operational experience back into future designs. Improve rack systems, fixtures, cabling, power, cooling, hardware serviceability, spares, and deployment methods.
• Build a repeatable operating model that can scale across sites. Reduce manual work with clear systems, lightweight automation, and reliable source-of-truth data.

You might thrive in this role if you have
• Brought new data center capacity from buildout or fit-out through commissioning and live production operation.
• Deep hands-on experience with racks, servers, network equipment, copper and fiber cabling, optics, power distribution, and hardware troubleshooting.
• Strong working knowledge of data center electrical and mechanical systems. You understand rack power, PDUs, UPS systems, generators, cooling systems, environmental controls, and capacity limits.
• Built and operated infrastructure in colocation, cloud, AI infrastructure, high-performance computing, or another mission-critical environment.
• Managed contractors, vendors, remote-hands teams, and facility partners. You set clear standards and hold partners accountable for quality, safety, schedule, and service levels.
• Owned hardware deployment and service workflows, including receiving, inventory, installation, validation, spare parts, repair, RMAs, and decommissioning.
• Strong operational judgment. You use change control, documented procedures, peer review, rollback plans, and clear escalation paths when working on live systems.
• Led complex incidents involving hardware, power, cooling, cabling, or facility systems.
• Written clear operating procedures, acceptance criteria, incident reports, and technical handoff documents.
• A willingness to work directly in data halls, travel regularly to Mount Thor sites, and participate in an on-call rotation.

Bonus Skills
• Operated Apple Silicon or macOS hardware at data center scale.
• Built rack, power, cooling, cabling, or service workflows for hardware that was not originally designed for conventional data centers.
• Used Apple Configurator, DFU workflows, automated device recovery, or Mac hardware diagnostics.
• Opened new colocation sites or established a data center operations function from the ground up.
• Managed capacity and operations across several sites or hardware generations.
• Worked with DCIM, CMMS, asset-management, ticketing, or data center capacity-planning systems.
• Supported data center fabrics, carrier circuits, cross-connects, or multi-site connectivity.
• Participated in facility commissioning, integrated systems testing, or critical-environment readiness reviews.
• Built infrastructure that software agents can inspect and operate safely through structured data, clear permissions, validation, and human escalation.