Technical Operations Leader

IBA

$110K — $130K *
US-Anywhere
+ 2 other locationsRemote
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as Site Technical Leader or related engineering role
  • Proven technical leadership abilities in coordinating discussions
  • Passion for developing and mentoring technical talent
  • In-depth knowledge of PT equipment or subsystems
  • Strong organizational and problem-solving skills
  • Ability to work autonomously while fostering team collaboration
  • Excellent verbal and written communication skills in English

Responsibilities

  • Provide technical reports to regional technical management
  • Support technical training of operations engineers
  • Introduce and lead new technology initiatives in the region
  • Own and develop problem solving methodologies
  • Analyze reports to spot technical discrepancies
  • Manage inventory and parts initiatives across the region
  • Support site management with actionable solutions to reduce incidents

Benefits

  • Opportunity to shape and enhance technical operations across multiple sites
  • Engagement in continuous improvement initiatives for efficiency
  • Career development through training and mentorship programs
  • Chance to lead in the implementation of cutting-edge technologies
  • Collaboration with diverse teams and clients across regions
Full Job Description
Mission

As the Technical Operations Leader, your mission is to drive the highest possible level of system performance by ensuring the highest level of technical competence at the sites, communicating proactive solutions to common problems and working to support each site develop a proactive approach to maintenance and operation.

Challenges we trust you with

  • Provide technical report to regional technical manager and support STL and SM for technical questions/operation
  • Provide support for technical training of the operations engineers and continuing technical development for all of the site technical leaders
  • Responsible for leading the introduction of new technology (systems, hardware) throughout the region
  • Ownership of the problem solving methodology and skill development for the region
  • Analyzing reports to identify technical anomalies
  • Responsible for developing and providing the inventory and parts management initiatives for the region
  • Providing technical support to the site management team:
  • Identify key actionable issues to reduce volume of incidents
  • Assist site management team with identifying actions to take
  • Provide training when necessary to maintain or develop technical proficiency
  • Conduct periodic audits of the sites (requested by site management team)
  • Provide development and leadership of the succession planning for Site Technical Leaders
  • Selection of appropriate sites and monitoring progress in rollout of R&D (Research and Development) initiatives
  • Represent the region to help determine/evaluate/prioritize service pack contents
  • Overseeing the regional training for and rollout of CMMS and SMI and other tools as developed
  • Represent IBA in technical direction setting discussions with clients
  • Leading actions which contribute to the continuous improvement initiatives; overall improving efficiency & productivity, particularly through lessons learnt
  • Be the "Scout" within the non conformity process


What we value

You have:
  • An experience as Site Technical Leader or experienced engineer in multiple domains
  • Recognized technical leadership and are able to coordinate technical discussion
  • A passion for growing and developing technical talent
  • Deep technical expertise of the PT equipment or a specific subsystem and a willingness to continually broaden your technical knowledge
  • Strong organization and problem solving skills
  • Being autonomous and have a strong team spirit
  • The ability to establish technical guidance and drive its adoption across the region
  • Willingness to exercise leadership in a technical arena
  • Very good oral and written communication skills in English
  • Understanding of different cultures


And you also are:

Cherry on the cake

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