Customer Engineer

VOLT

• $83K — $93K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering preferred
  • Experience with diesel engines or automotive technology
  • Familiarity with testing methodologies (vibration, durability)
  • 3D CAD experience, preferably with NX Teamcenter
  • Strong communication skills for client and team interactions

Responsibilities

  • Perform Installation Quality Assurance (IQA) testing and data analysis
  • Provide CES support for development at Chelsea Proving Grounds
  • Conduct root cause analysis and support truck up-fits at Opdyke
  • Facilitate meetings and issue resolution at STLA CTC
  • Manage CES inventory for rapid response to engineering tests
  • Support external validation suppliers in the Detroit area
  • Deliver product support for current and new products

Benefits

  • Health, dental, and vision insurance
  • Term life and short-term disability insurance
  • 401(k) retirement plan
  • Sick time and other paid leaves as required by law
  • Employee Assistance Program (EAP)
Full Job Description
Volt is immediately hiring for Customer Engineer in Auburn Hills, MI

As a Customer Engineer, you will:
  • Perform Installation Quality Assurance (IQA) testing & collect/analyze data
  • All CPG (Chelsea Proving Grounds) CES support for development (MY25, MY27+)
  • All Opdyke CES work for programs including truck up-fits and root cause analysis
  • Support CES work at STLA CTC which includes meetings, truck builds, and issue resolution
  • Local support for external validation suppliers in Detroit area
  • Manage CES inventory for spare parts at Opdyke for rapid response of Engineering alpha, beta test trucks
  • Product support for current and new products


This is a full-time, Contract opportunity.

Duration - 06 months

You will need the following to succeed in this role:
  • Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver product technical information, manage product specifications, communicate product change information, conduct installation issue resolutions, and facilitate customer requests
  • Translates customer needs and "voice of the customer" into functional product requirements
  • Owns problem resolution for moderately complex components, products, systems, subsystems, or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team
  • Involves minimal direct management of people but could involve the coordination and direction of work amongst technicians and/or temporary student employees.


Preferred skills and experience:
  • Bachelor's degree in engineering
  • Experience with diesel engines/technology is highly preferred. Engine manufacturing, automotive, or exhaust background is good too.
  • Experience with testing; vibration, DEF tank, durability
  • 3D CAD experience, NX Teamcenter is preferred
  • Excellent communication skills to be able to connect with the onsite client, testing team, and engineering team to relay any findings.


Pay range: $40.00 - $45.00/ hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

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