Microsoft

Critical Environment Technical Trainer

Microsoft$77K — $153K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 2+ years in training/education or related fields, or equivalent experience.
  • Hands-on experience in maintaining cooling, electrical, mechanical, and life safety systems.
  • 2+ years in training delivery or project management experience.
  • Ability to analyze and present training data effectively.
  • Strong operational planning and execution skills.

Responsibilities

  • Align learning metrics with success measurements like cloud consumption and feedback.
  • Stay updated on the latest tech and processes to enhance learning experiences.
  • Deliver engaging training sessions using diverse methods, both in-person and online.
  • Utilize digital resources for effective tech-based training delivery.
  • Implement classroom management techniques to enhance learner engagement and understanding.
  • Create a supportive learning environment encouraging questions and feedback.

Benefits

  • Comprehensive benefits package with various offerings.
  • Opportunities for professional development and continual learning.
  • Supportive work culture that emphasizes collaboration and inquiry.
  • Flexible work arrangements with virtual delivery options.
Full Job Description
Responsibilities
  • Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).
  • Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.
  • Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training.
  • Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our Critical Environment technicians for local qualifications.
  • Apply classroom management techniques such as flexible learning, behavioral reinforcement, and time management to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals.
  • Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio.


Embody our culture and values.

Qualifications

Required Qualifications:
  • Bachelor's Degree AND 2+ years training, education, critical environments (CE), cloud systems, datacenter environments, server environments, or computer technologies experience
    • OR equivalent experience.


Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications:
  • 4+ Hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS)
  • 2+ years experience in training delivery and readiness operations or demonstrated project management skills
  • Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways
  • Operational Planning & Project Management: structured thinking and planning, with a bias for execution


Technical Training IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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