About the RoleThe Compliance Operations Manager is responsible for building, scaling, and leading PrePass operations for our Compliance Offerings. This leader will design systems, processes, and a high-performing team to support fleet compliance, drive compliance, drug & alcohol programs, and ongoing audit readiness. The role is critical to reducing risk and enabling scalable growth for our customers.
This position is ideal for someone with hands-on experience in transportation compliance who thrives in a building new teams, is organized, and process driven.
Essential ResponsibilitiesCompliance Operations Leadership- Build and lead a compliance operations team (driver compliance, D&A, fleet compliance)
- Develop SOPs and scalable workflows for all compliance processes
- Establish KPIs and reporting for compliance performance
Driver Compliance & Onboarding- Oversee the Driver Qualification File (DQF) program and ensure completeness and accuracy
- Ensure all drivers in the program meet CDL, medical certification, and FMCSA requirements
- Build and optimize onboarding workflows for owner-operators and company drivers
- Manage MVR checks, background verifications, and prior employer inquiries
Drug & Alcohol (D&A) Program Management- Own the PrePass D&A consortium program in compliance with FMCSA regulations
- Manage random testing pool, pre-employment, post-accident, and reasonable suspicion testing
- Ensure compliance with the FMCSA Drug and Alcohol Clearinghouse
- Manage third-party administrators (TPAs) and testing vendors
- Maintain accurate records and ensure audit readiness
Systems, Reporting & Continuous Improvement- Build dashboards and reporting for compliance metrics and risk indicators
- Identify gaps and drive continuous improvement initiatives in FD360
RequirementsQualifications- 5+ years of experience in trucking, logistics, or fleet compliance
- Strong knowledge of FMCSA, DOT, and safety regulations
- Experience managing compliance programs (driver, fleet, or D&A)
- Experience leading or building teams
- Strong operational and process design skills
Bonus Points For- Experience executing a compliance strategy
- Experience with compliance platforms
- Experience managing audits or regulatory reviews
- Knowledge of IFTA, IRP, and multi-state operations
- Bachelor's degree in Logistics, Business, or related field
Desired Characteristics- Operational leadership and team building
- Strong attention to detail and regulatory rigor
- Process design and scalability mindset
- Proactive approach to problem-solving and continuous improvement
- Strong communication and cross-functional collaboration
BenefitsHow We Will Take Care of You- Robust benefit package that includes medical, dental, and vision that start on date of hire.
- Paid Time Off, to include vacation, sick, holidays, and floating holidays.
- Paid parental leave.
- 401(k) plan with employer match.
- Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
- Tuition Reimbursement Program.
- Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
- Employee Assistance Program (available at no cost to you).
- Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
- Community Give-Back initiatives.
- Culture that focuses on employee development initiatives.
- Company-wide bonus and commission plans.
