Job SummaryThe Clinical Staff Manager (CSM), reporting to a multiple department Nursing Unit Director, is a direct supervisory leadership role that is a key member of the Nursing leadership team. The CSM leads a cohort of the assigned unit's staff members and actively participates in overall management of the unit, development of clinical practice, and provision of patient care with accountabilities for implementation and outcomes for people development, leadership, quality, service, compliance, finance, throughput and scheduling. The primary focus of the Clinical Staff Manager is to ensure the unit's optimal performance during each assigned shift and within their team of direct reports by engaging in effective problem solving for staff, patients and families and to develop/lead the assigned cohort. The Clinical Staff Manager provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high performance culture linked to Grady's revitalized values and behaviors.
Requirements:
- Bachelor's degree in nursing
- Active & Clear Georgia nursing license or Multistate nursing license
- Strong clinical assessment and triage skills
- Experience managing high-acuity, fast-paced environments
- Commitment to patient safety, teamwork, and service excellence
- 5 years Emergency Nursing or Trauma Nursing experience
- American Heart Association (ACLS, BLS, PALS) certification
- TNCC (Trauma Nurse Core Course) preferred
- ENPC (Emergency Nursing Pediatric Course) preferred
Core CompetenciesThese competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.
1.
Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.
Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.
Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4.
Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.
Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6.
Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7.
Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8.
Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9.
Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10.
Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.
Grady Total RewardsAt Grady, we believe in supporting the health, well-being, and growth of every team member. Our
Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:
- Health & Wellness: Medical, dental, vision, and prescription drug coverage.
- Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
- Work-Life Balance: Paid time off, holidays, and family leave benefits.
- Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
- Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.
