Job title: Clinical Educator Rare Blood Disorders/Oncology (MidwestI)
JD for Clinical Educator, Rare Blood Disorders and Oncology - (Midwest)This role within Rare Blood Disorders and Oncology Patient Services:- The Clinical Educator (CE) is a key field-based member of the US Rare Blood Disorders and Oncology Patient Services team. The CE provides disease and product information and on-going support, when appropriate, to ITP, aTTP and multiple myeloma patients and caregivers.
- The CE establishes and maintains a strong working relationship with relevant HCP staff to provide education to ensure a seamless experience for patients. He/she is a subject matter expert on disease state, product, administration and services.
- The CE works collaboratively with cross-functional team members to facilitate timely and on-going access to therapy.
- CEs must also ensure full compliance with all corporate and industry policies and legal and regulatory requirements, for all field activities.
Main Responsibilities:
HCP Site Education (40%)- Educate health care providers to ensure they are well informed prior to treating prescribed patients with approved resources.
- Educate staff on disease, product, procurement, administration and support services in accordance with approved resources post RX
- Develop and maintain account plans to support on-going education. Utilizes CRM to manage territory and record activities.
- Conduct educational programming with HCP staff utilizing approved resources
Patient Assistance (20%)- Ensure the patient is well educated and does not face unnecessary barriers to therapy.
- Communicate any treatment barriers to the prescriber/office staff.
- Collaborate with field partners to reduce overall cycle time for prescribed patient starts.
- Collaborate cross-functionally with other field-based teams and case managers to support patient access, enrollment, and appropriate adherence to prescribed therapy.
Patient Education (40%)- Engage with ITP, aTTP and multiple myeloma patients to educate on disease and product using approved resources.
- Conduct branded and unbranded patient education programs (live and virtual) for ITP, aTTP and multiple myeloma patients using approved resources.
- Support appropriate on-going adherence to prescribed therapy.
- Identify opportunities to further support the ITP, aTTP and multiple myeloma communities, including representing Sanofi at local patient events.
- Maintain accurate and timely documentation of patient engagement within the CRM system.
About You:Knowledge, Skills & Competencies:- Strong organizational skills and ability to adapt to change and react constructively in a high- energy, fast paced, collaborative environment.
- Excellent presentation skills
- Experience with medical and pharmacy benefit products.
- Empathetic and active listening skills
- Language requirements: English required and bilingual Spanish preferred.
- Demonstrated success working with cross functional teams to accomplish goals.
- Requires technical skills to effectively navigate and learn multiple complex platforms.
Qualifications:- BA/BS Degree is required; a nursing or clinical background is required; an advanced degree is a plus. The CE is not the patient's medical professional however and must not be involved in care decisions or to provide medical advice. The patient should always be referred to his/her provider for medical advice.
- Previous 3+ years pharmaceutical / biotech industry experience.
- Previous 3+ years prior experience in field educator role (pharmaceutical sales, pharmaceutical clinical educator, hospital or home health) is required.
- Rare Disease, Hematology/Oncology, Apheresis experience preferred.
- Prior pharmaceutical product launch experience preferred.
- Ability to meet requirements for hospital credentialling
Requirements of the Job:- Ability to travel up to 60% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.
- Ability to work occasional weekends and evenings to attend conferences, events, and for other business needs.
- Valid Driver's License
- Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
The salary range for this position is:
$100,500.00 - $145,166.66
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
