PubMatic

Client Services Partner

PubMatic$100K — $130K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of customer-facing experience in Account Management, Client Services, or Sales roles in AdTech
  • Familiarity with the Programmatic ecosystem
  • Knowledge of programmatic buying, pricing models, and audience trends
  • Proficiency in Excel for data analysis
  • Experience with data visualization tools like Looker, Tableau, or PowerBI is a plus
  • Strong presentation and negotiation skills

Responsibilities

  • Drive business goals and assist clients in exceeding KPIs
  • Manage troubleshooting and reporting tasks
  • Implement optimization best practices
  • Provide strategic recommendations for upselling and revenue growth
  • Deliver exceptional customer service to retain clients
  • Act as a trusted contact for clients, ensuring timely responses

Benefits

  • Paid leave programs and paid holidays
  • Healthcare, dental, and vision insurance
  • Disability and life insurance
  • Commuter benefits and wellness programs
  • Unlimited DTO in the US, with encouragement to use it
  • Mobile reimbursement and in-office catered lunches four days a week
Full Job Description
About the Role:

The Client Services Partner, Advertiser Solutions is responsible for supporting Agency/Advertiser relationships within the PubMatic platform as well as working with current partners and internal teams to fulfill their business needs and optimize their potential for our publishers.

Candidate will do this through various tasks including reporting, general account management, deal implementation and monitoring, and managing terms and expectations for new and existing clients.

What You'll Do:
  • Work with teams both internal and external to drive business goals and help our clients exceed their KPIs. This includes:
  • Dealing with troubleshooting and reporting
  • Optimization best practices
  • Proactively provide strategic recommendations to existing clients to help upsell/drive incremental revenue growth for PubMatic
  • Retain customers by providing world-class customer service
  • Has a strong understanding of PubMatic's tech along with media solutions/products and will use this knowledge to demonstrate PubMatic value to clients
  • Be a trusted point of contact for clients and internal asks and will ensure responses are handled in a timely manner

We'd Love for You to Have:
  • Three plus years applicable customer facing experience in either Account Management, Client Services, or Sales roles in the AdTech industry. Relevant experience includes: publishers, ad network/sales house, SSPs, ad exchanges, DSPs, ad agencies and programmatic trading desks.
  • Exposure to and familiarity with Programmatic eco-system and industry at large
  • Knowledge of programmatic buying and selling including: pricing models, optimization tactics, audience trends and buying technologies
  • Proficiency in Excel with a proven ability to convey data and analysis to drive business
  • Data Visualization experience with tools such as Looker, Tableau, PowerBI are a plus
  • Strong presentation (Including PowerPoint) and negotiation skills


Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days "in office" and 2 days "working remotely") that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 4 days per week.

Compensation Disclosure

In accordance with applicable law, the below salary range provided is PubMatic's reasonable estimate of the total compensation for this role. New hires and current team members are typically compensated toward the middle of our pay range. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus, restricted stock units, and a competitive benefits package.

Total Compensation Range

$100,000-$130,000 USD

About PubMatic

PubMatic is a digital advertising technology company that provides a platform to publishers which includes real-time bidding (RTB), header bidding, and other monetization solutions. The company was founded in 2006 and is headquartered in Redwood City, California. PubMatic's platform enables publishers to monetize their digital content across various devices and formats, including mobile, video, and display. The company has offices in North America, Europe, and Asia-Pacific. PubMatic has received several awards for its technology and innovation, including being named a Deloitte Technology Fast 500 company in 2013 and 2014.
Learn more about PubMatic
Size
1,200 employees
Market Cap
$647.7 million
Industry
Founded
2006
Revenue
$148.7 million
NASDAQ

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