Johnson, Mirmiran & Thompson Inc, Sparks

Client Development Manager

Business Services
15+ years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 20+ years of related experience
  • Comprehensive knowledge of the federal market and selection process
  • Leadership, management, or supervisory experience
  • Proficient in Microsoft Office Suite
  • Understanding of A/E industry terminology and business practices

Responsibilities

  • Collaborate across service lines to gain insights into practice areas and clients
  • Develop and maintain a diverse business network
  • Cultivate relationships with federal clients to identify project opportunities
  • Monitor client performance trends using CRM tools
  • Engage in training future firm leaders
  • Participate in professional organizations and committees
  • Conduct market research to identify potential federal markets

Benefits

  • Participation in the development and training of future leaders
  • Engagement with professional organizations
  • Opportunity to lead client presentations and proposals
  • Work in a supportive office environment
  • Access to comprehensive industry knowledge and networks
Full Job Description
Job Description

Position summary: Responsible for developing, monitoring and maintaining federal client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for JMT's Buildings and Facilities business line.

Essential Functions and Responsibilities

General
  • Collaborate across JMT's four service lines (Transportation; Water, Energy and Environment; Building and Facilities; and Technology) to develop a comprehensive knowledge of firm's practice areas, clients and competition
  • Develop and maintain a strong and diverse business/industry network
  • Develop relationships with new/existing federal clients to discover project and program pipeline
  • Monitor client performance trends/issues utilizing the Customer Relationship Management (CRM) platform
  • Participate in training and development of future firm leaders
  • Involved in Professional organizations, committees, and Officer positions
  • Develop and report on Metrics of Marketing success

Marketing & Business Development
  • Conduct market research and gather information on potential federal markets, clients and projects
  • Develop, monitor and implement strategic business action plans for potential federal market clients and their projects
  • Obtain feedback from clients to assess past JMT performance. Develop corrective action plans, as necessary
  • Lead client presentations, pitches, and proposals to effectively position services and secure new federal business opportunities.

Nonessential Functions and Responsibilities
  • Perform other related duties as assigned


Required Experience

  • Bachelor's degree
  • 20+ years of related experience
  • Comprehensive knowledge of the federal market and their qualifications selection process
  • Leadership, management or supervisory experience
  • Proficient in Microsoft Office Suite
  • Understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience
  • MBA, Professional Registration and/or certifications in area of specialization


Working Conditions:

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

About Johnson, Mirmiran & Thompson Inc, Sparks

Johnson, Mirmiran & Thompson, Inc. (JMT) is an engineering and architecture firm that provides a range of services, including transportation planning and design, environmental engineering, construction management, and surveying. The company serves clients in the transportation, environmental, and construction industries, as well as government agencies and municipalities. JMT is headquartered in Sparks, Maryland, and has offices throughout the United States. The company was founded in 1971 and has grown to become one of the largest engineering firms in the country. JMT is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including the use of renewable energy sources and the implementation of green building practices.
Learn more about Johnson, Mirmiran & Thompson Inc, Sparks
Size
1,500 employees
Industry
Founded
1971

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