UBS

Client Account Manager

UBS$70K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in financial services or client-facing roles
  • Bachelor's degree or equivalent financial qualifications
  • Strong knowledge of financial products and services
  • Excellent relationship management skills
  • Proficient problem-solving abilities with a proactive approach
  • Effective communication skills, both written and oral
  • CIM or CFA Level 1 designation preferred

Responsibilities

  • Process client orders for stocks, foreign exchange, loans, and deposits
  • Manage daily banking activities and administrative tasks for clients
  • Handle inquiries and troubleshoot client-related issues
  • Perform account maintenance including openings, closings, and KYC processes
  • Research and resolve client inquiries through effective communication
  • Identify and discuss cross-selling opportunities with client advisors
  • Support client advisors by preparing for meetings and occasionally attending them

Benefits

  • Comprehensive employee benefits package
  • Opportunities for professional development
  • Collaborative team environment
  • Support for maintaining work-life balance
  • Access to competitive compensation and variable awards
Full Job Description
Your role

Are you looking for a new challenge in a fast paced Wealth Management environment? Do you want to be part of a high performing team?

We're looking for a Client Account Manager to:
• be the point of entry for processing client orders, e.g. stock orders, foreign exchange, loans and deposits
• be the direct contact for daily banking activities and administrative work for our clients
• manage daily client transactions and carry out inquiries and troubleshooting
• perform account maintenance tasks and client-related processes; e.g. account opening and closing, suitability reviews, initial and recurring KYC and due diligence
• research, follow-up and resolve client inquiries and problems through effective interaction with clients, and internal partners in a timely and professional manner
• identify cross-selling opportunities and discuss them with the client advisor
• support client advisors in preparing for meetings and occasionally join client meetings

Your team

You'll be working in the Toronto team. You'll play an important role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families. You'll be part of the client coverage team and closely collaborate with client advisors. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

Your expertise
• financial services experience within a client facing team or other relevant commercial experience within the financial services industry
• bachelor's degree or equivalent financial qualifications
• solid comprehension of financial products and solutions like deposit, banking, brokerage, custody, investment and credit products
• effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
• sound judgement and problem-solving skills with a proactive style that delivers timely results
• solid written and oral communications skills including the ability to deliver difficult messages, complex ideas and client issues with confidence
• completed CIM or CFA 1 designation is preferred

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Salary information

The indicative gross base salary range as a full-time equivalent role:
• Canada - Ontario min CAD 70000 - max CAD 100000 (annual)

The expected salary for this role will be determined by relevant factors which may include but are not limited to, role-required experience, qualifications, education, location and skill level. UBS offers a range of competitive benefits and for further information, please visit ubs.com/employee-benefits. We may, at our sole discretion, provide additional variable compensation or awards.

About UBS

UBS Group AG is a Swiss multinational investment bank and financial services company founded in 1862 and headquartered in Zurich, Switzerland. UBS is one of the largest and most respected financial institutions in the world, with a presence in over 50 countries. The company offers a wide range of financial services to its clients, including wealth management, investment banking, asset management, and retail banking. UBS is committed to providing its clients with innovative and effective financial solutions that meet their unique needs and goals.
Learn more about UBS
Size
71,697 employees
Market Cap
$64.8 billion
Industry
Founded
1854
5 Year Trend
-6.5%
NASDAQ

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