Apple

Change Manager, AIML Data Operations

Apple$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Organizational Psychology, Communications, Engineering, or related field
  • 5 years of change management, program management, or organizational development experience
  • Expertise in change management methodologies (e.g., PROSCI/ADKAR, Kotter)
  • Proven record of leading enterprise-scale transformation programs
  • Experience in developing communications and training for diverse audiences
  • Strong analytical skills for assessing change impact and adoption data
  • Certification in change management (e.g., PROSCI, CCMP) preferred

Responsibilities

  • Drive organizational change initiatives within AIML Data Operations
  • Design and lead change management strategies for new processes and tools
  • Develop stakeholder communications and training programs
  • Collaborate with cross-functional teams to ensure successful adoption of changes
  • Assess change impacts and execute change management plans
  • Monitor adoption and surface risks to leadership
  • Translate complex program changes into clear narratives for stakeholders

Benefits

  • Work within a leading tech organization focused on AI and machine learning
  • Opportunity to impact millions of customers through technology
  • Engage with cross-functional teams in a dynamic work environment
  • Access to ongoing professional development and training
  • Flexible work arrangements in a global context
Full Job Description
We are seeking an experienced Change Manager to join the AIML Data Operations group. Our team directly contributes to the development of AIML algorithms across many of Apple's products, specifically in regards to Siri and Apple Intelligence. In this role, you will drive organizational change initiatives that transform how our operations deliver data at scale for engineering teams building robust AI features for millions of customers worldwide. You will design and lead change management strategies, develop stakeholder communications and training programs, and partner with cross-functional teams to ensure successful adoption of new processes, tools, and ways of working across a fast-moving, global organization.

As a Change Manager within AIML Data Operations, you will lead the people side of change across a portfolio of programs that shape how our team operates. You will assess change impacts, develop and execute change management plans, and create compelling communications and training materials that drive adoption at every level of the organization. You will collaborate with program managers, DRIs, and cross-functional partners to embed change management practices into program delivery - ensuring initiatives land effectively and sustainably across global teams. You will define change readiness strategies aligned with organizational goals, monitor adoption through data-driven insights, and proactively surface risks to leadership. Acting as a key liaison between operational leadership and impacted stakeholders, you will translate complex program changes into clear, actionable narratives that build alignment and confidence. Successful candidates are highly organized, analytically sharp, and skilled communicators who thrive in ambiguous, fast-paced environments and care deeply about how people experience change.

Bachelor's degree in Business, Organizational Psychology, Communications, Engineering, or a related field 5 years of experience in change management, program management, organizational development, or a related discipline, including experience on cross-functional initiatives Demonstrated expertise in change management principles, methodologies, and tools (e.g., PROSCI/ADKAR, Kotter, or equivalent frameworks) Proven track record leading change on enterprise-scale transformation programs, including process redesign, technology adoption, or operational change Experience developing and delivering communications and training materials for diverse audiences across organizational levels Strong analytical skills with the ability to assess change impact, interpret adoption data, and develop actionable strategies

Change management certification (e.g., PROSCI, CCMP) strongly preferred Experience working within AI/ML, data, or technology operations environments Familiarity with Agile delivery methodologies and integrating change management into iterative program cycles Demonstrated ability to work across geographically dispersed, matrixed teams in a high-velocity environment Experience partnering with cross-functional and corporate teams to drive consensus and establish operating guidelines Superb written and verbal communication skills; able to craft crisp, influential narratives for senior leadership while also translating complexity for operational audiences Self-directed and proactive - you thrive in ambiguous environments and bring structure and clarity where it is needed most Strong relationship-building skills; quickly establishes trust, credibility, and influence across diverse stakeholders Strategic thinker who continuously looks for ways to reduce friction, increase adoption, and improve the change experience for teams and individuals Demonstrated personal ownership, accountability, and follow-through on commitments

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

Similar Jobs

More Jobs at Apple

More Enterprise Technology Jobs

Find similar Change Manager, AIML Data Operations jobs: