OverviewWe’re looking for a Change Management Lead for our office in Alpharetta, GA. This is a full-time, onsite position. You’ll join an awesome team to support our growing operations.
About the role
As Change Management Lead, you will partner closely with the Business Process Engineering team to support the successful adoption and long-term sustainability of business process and system changes. Once new processes or solutions are designed and implemented, you will help ensure they are embedded into day-to-day operations by driving adoption, gathering feedback, and helping teams transition to new ways of working.
Key Responsibilities:
- Partner with the Business Process Engineering team to build change management plans alongside every major process redesign
- Drive adoption of new processes and tools across impacted teams through communication, training, and stakeholder engagement
- Track what's working and what isn't after a process goes live, and course-correct in partnership with the process owner
- Build repeatable change management frameworks the business can reuse across future transformation initiatives
About you
To excel in this role, you should have:
- Experience leading change management initiatives related to business processes, systems, or organizational change
- Able to operate as a senior individual contributor and establish change management practices where they are not yet formally defined
- Comfortable working in evolving environments and taking a hands-on approach to building new capabilities
- Strong communication and stakeholder management skills, with the ability to explain changes clearly and connect them to day-to-day operational impact
- Collaborative partner to process, strategy, and operations teams, integrating change management into broader business initiatives
To be ahead of the pack you might have:
- Background or coursework in organizational psychology, change management, or a related discipline
- Relevant change management certification (e.g., Prosci or equivalent) - not required, but a plus
- Experience partnering directly with a process engineering or transformation function
- Bachelor's degree preferred, not required
What’s in it for you?
This role offers the opportunity to be the first dedicated change management hire supporting a growing function. You'll help establish and shape the organization's approach to change management, working closely with teams involved in key business transformation initiatives to support adoption and long-term success of new processes and ways of working.
