U.S. Bank

Change Management Director

U.S. Bank$159K — $188K *
Tempe, AZ 85281In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Ten or more years leading large-scale initiatives
  • Expertise in change management strategies
  • Proficient in building engagement and change management plans
  • Strong relationship management and executive communication skills

Responsibilities

  • Create targeted change management strategies
  • Develop relationships with stakeholders to influence decisions
  • Share industry and company insights for strategic alignment
  • Build comprehensive engagement plans with timelines
  • Assist leaders in integrating change initiatives for audiences
  • Collaborate with Operations Partners for effective execution of change strategies

Benefits

  • Comprehensive healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability coverage
  • Parental leave and pregnancy disability
  • 401(k) with employer-funded retirement contributions
  • Paid vacation ranging from two to five weeks
  • Up to 11 paid holidays
  • Adoption assistance programs
  • Sick and Safe Leave accruals
Full Job Description
Job Description

U.S. Bank is seeking a Change Management Director to join the Operations Change Management Team.

The Change Management Director will oversee and execute change strategy for complex or high-impact initiatives, serving as a senior advisor to sponsors and business leaders. This role provides direction and ensures alignment across stakeholders to support successful adoption and delivery of change outcomes. They will partner with Operations leaders to align on strategic priorities, timelines, and delivery, while developing and implementing structured change plans with clear, actionable outcomes.

Key Responsibilities
  • Create change management strategies based on assessment of the impact of the change and impacted work groups.
  • Develop strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy.
  • Shares appropriate industry and company analyses to achieve strategic insight.
  • Builds end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption.
  • Helps leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently.
  • Works with Operations Partners to ensure change strategies and plans are appropriately executed and teams have materials necessary for desired adoption.


Preferred Skills/Experience
  • Ability to lead and connect change management initiatives across Operational business areas
  • Technically proficient in change management strategies, building engagement or change management plans
  • Ability to influence leaders to create plans that increase adoption results to meet desired outcomes
  • Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
  • Experience developing feedback loops to engage employees
  • Central management of standardized tools & templates
  • Ability to tell the story from a content standpoint and lead through change.
  • Experience with executing change strategy focused on AI/AI Tool Implementation


Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • Ten or more years of experience, including leadership of large, complex programs/initiatives with high impact


This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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