Advisor, People Experience

BC Ferries

$83K — $104K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Human Resources or related field
  • CPHR designation or progress toward designation preferred
  • Minimum 2 years of HR experience in a high-volume, unionized environment
  • Experience in employee relations, performance management, and attendance management
  • Strong knowledge of HR legislation and collective agreements
  • Excellent communication and relationship-building skills
  • Strong organizational skills for managing multiple priorities effectively

Responsibilities

  • Provide expert advice to managers on performance management and employee development
  • Serve as first point of contact for HR policy guidance and collective agreements
  • Support attendance management and workplace accommodations processes
  • Exercise discretion in handling sensitive HR matters and escalate as needed
  • Administer and monitor annual performance evaluation program and provide training
  • Foster professional relationships with union partners
  • Develop and implement changes to HR policies and practices

Benefits

  • Opportunity to work in a dynamic, fast-paced environment
  • Professional development through exposure to HR best practices
  • Collaborative work culture that values relationship-building
  • Engagement in committees and working groups for career growth
Full Job Description
Job Description

ADVISOR, PEOPLE EXPERIENCE

Victoria

18-month Term

 

The Role

Reporting to the Manager, People Experience, you add value and are energized by key areas of oversight such as:

  • Providing expert advice, guidance, and coaching to managers and supervisors on employee performance management, training and development plans, disciplinary procedures, and the investigation and resolution of workplace issues, including conducting fact-finding meetings as required;
  • Serving as the first point of contact for managers, supervisors, and employees by providing guidance on HR policies, programs, procedures, and the interpretation and application of collective agreements;
  • Supporting managers and supervisors with attendance management, illness and injury matters, workplace accommodations, and the implementation of return-to-work procedures and strategies;
  • Exercising sound judgment and discretion when handling complex and highly sensitive matters, escalating issues to the Manager, Corporate People Experience as required;
  • Maintaining, administering, and monitoring compliance with the annual performance evaluation program, including providing training and support to leaders;
  • Fostering and maintaining professional, respectful, and collaborative relationships with union partners;
  • Maintaining proficiency in the use and application of HRIS and related systems;
  • Developing and implementing enhancements to HR policies, programs, and practices;
  • Participating as a local representative on committees and working groups, as assigned; and
  • Carrying out employee relations and human resources projects and initiatives, as assigned.

What you bring to the team

  • A bachelor’s degree in Human Resources or a related field
  • CPHR designation (or progress toward designation) is an asset
  • At least 2 years of Human Resources experience, preferably in a high volume, fast-paced and unionized environment
  • Experience supporting employee relations, performance management, attendance management, and workplace accommodations
  • Strong knowledge of employment legislation, HR best practices, and collective agreements
  • Excellent communication, coaching, and relationship-building skills
  • Sound judgment, discretion, and the ability to handle sensitive matters with professionalism and confidentiality
  • Strong organizational skills and the ability to manage multiple priorities effectively
  • Experience working with HR systems and Microsoft Office applications

 

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online by June 28, 2026 at 11:59pm.

 

Additional information

The target salary range is $83,500 - $104,300 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience, and internal equity.

 

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