Case Manager

Morgan & Morgan, P.A.

$73K — $90K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal preferred
  • At least 2 years in a legal or insurance role preferred
  • Strong teamwork and procedural adherence
  • Proactive communication skills with clients and providers
  • Ability to multi-task with a positive attitude
  • Strong writing, communication, and organizational skills

Responsibilities

  • Engage daily with clients via phone and in-person interactions
  • Request and order medical records from providers
  • Collect documents supporting injury and liability cases
  • Communicate and coordinate with insurance and healthcare providers
  • Collaborate with coworkers on case file management
  • Maintain organized and accurate case files
  • Prepare demands and reports for submission to carriers under attorney supervision
  • Present case summaries to attorneys when necessary
  • Manage case files from intake to closure under attorney guidance

Benefits

  • Medical and dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
Full Job Description
Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities
  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualifications
  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
  • At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
  • Remote and/or hybrid not eligible

#LI-AP1

Salary Range

$73,000-$90,000 USD

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

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