The Position: Business Systems & Integration ManagerThe Business Systems & Integration Manager's mission is to architect the intelligence and connectivity of HydraPak's global technology environment, ensuring accurate and timely information for company decision-making. This critical role will build the automated future of the business by focusing on innovation, integration, scalability, and security
Duties and ResponsibilitiesEnterprise Applications & System Integrations- Own and evolve HydraPak's business system architecture, including the development and maintenance of a 3-year systems roadmap.
- Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay).
- System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
- Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record.
- Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.
AI & Workflow Automation- Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness.
- AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency.
- AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.
IT Infrastructure Support- Oversee the IT & Systems Specialist in the following areas, if needed:
- Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk)
- IT Helpdesk support, including software, hardware & network configuration & troubleshooting.
- User account administration across multiple platforms.
- Onboarding of new users and removal of IT access for departing users.
- System implementations and upgrade projects.
Experience and QualificationsEducation- Bachelor's degree in Information Systems, Computer Science, or related field.
Experience- 5+ years in Business Systems Management in global, fast-paced, distributed environments.
- Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms.
- Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
- Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration.
- Data literacy: Understanding of relational databases and basic SQL proficiency.
- AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks.
- Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations.
- Experience working with 3rd party SaaS vendors.
Skills & Aptitudes- Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users.
- High level of organization, multitasking, and accountability.
- Problem-solving mindset and ability to operate independently.
- Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets.
- Service-oriented approach to supporting the business..
- The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.
Working Environment & Physical Demands- Based in our Longmont, Colorado office.
- Office-based work with typical desk and computer tasks.
- Hands-on work on occasion.
- Occasional travel may be required.
Salary & BenefitsThis is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday. Pay range for this position is 120,000 - 140,000 annually with up to 10% bonus potential. HydraPak offers up to 120 hours of Paid Time Off in the first year of service, 11 paid holidays, a range of insurance benefits starting the first of the month following a 30-day waiting period, and a 401(k) plan with company match after 90 days.
