M&T Bank Corporation

Business Systems Analyst - Patch Management

M&T Bank Corporation • $85K — $143K *
Buffalo, NY 14221In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years of operational/business analytics experience or higher education equivalent.
  • Experience in Patch Management governance processes and workflows.
  • Proficiency in developing dashboards and reports for process improvements.
  • Strong verbal, written, organizational, and time management skills.
  • Ability to understand complex project dynamics and business terminology.

Responsibilities

  • Prepare functional specifications, test plans, and execute test cases for assigned projects.
  • Lead complex projects as the functional lead and facilitate project meetings.
  • Collaborate with business clients to document application change specifications.
  • Conduct thorough research analysis of data to ensure functional design accuracy.
  • Serve as a subject matter expert and consult on enterprise-wide project impacts.
  • Ensure project compliance with regulatory requirements and adherence to corporate standards.
  • Manage post-implementation procedures and resolve issues efficiently.

Benefits

  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • 25 days PTO plus 12 paid holidays
  • Flexible work arrangements
  • 40 hours paid volunteer hours per year
Full Job Description
Overview:

Responsible for facilitating complex projects from proposal through post implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones. Considered Subject Matter Expert in assigned systems within 18 months of being assigned.

Primary Responsibilities:
  • Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases. Responsible for research analysis of complex data ensuring functional design of assigned projects is accurate. Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation.
  • Serve as functional lead on complex projects for assigned applications. Schedule and facilitate project team meetings, document and distribute meeting minutes as applicable.
  • Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications. Participate in design discussions and document/deliver required functional specifications.
  • Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business. Review business requirements with technology team to ensure understanding of project requirements.
  • Coordinate and provide estimates for large projects and complete estimates for assigned component on assigned projects, inclusive of timelines and project phases.
  • Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
  • Work with vendor and technical team to gain a thorough understanding of project functionality and provide insight on implementation.
  • May serve as Test Coordinator for large project initiatives involving multiple applications
  • Participate in and document data mapping for integration of systems, conversion, and acquisition-related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.
  • Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage and/or execute test cases verifying that changes and enhancements work and perform as required. Serve as functional lead with other project team members on other systems that impact the project
  • Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards. Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
  • Ensure change requests are consistently documented, reviewed and resolved to ensure application is working to support products/services required by line of business.
  • Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure issues, incidences and questions are documented, reported and resolved as required.
  • Coordinate and manage post implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeline and financials.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.


Education and Experience Required:
  • Minimum of 6 years combined higher education and/or operational/business analytics experience
  • Existing experience with Patch Management, including governance processes, runbooks, patch workflows and established relationships across teams
  • Experience of patch management dashboard, reporting, metrics to identify trends and drive continuous process improvements across the program
  • Strong verbal and written communication skills
  • Strong organizational skills
  • Strong time management skills
  • Strong lateral thinking skills
  • Strong problem-solving skills
  • Proficiency with personal computers as well as pertinent software packages.
  • Excellent problem solving skills to assist in issue resolution.
Education and Experience Preferred:
  • Bachelor's degree
  • Subject matter expert in business with knowledge or experience utilizing application/system being supported.
  • Capable of working on multiple projects of a complex nature.
  • Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
  • Advanced knowledge and focus of the entire system to work on projects outside of normal BAU.
  • Ability to effectively use project management, word processing and spreadsheet applications.
  • Excellent understanding of the Bank's application framework.
  • Familiarity with application development software and hardware platforms.
  • Ability to understand business(es) being supported and its' terminology.
  • Ability to effectively present to all levels of management
  • Ability to multitask for various components of complex projects.
  • Ability to coordinate between applications and business units.
  • Ability to work in a team environment as well as autonomously.
  • Ability to recognize project milestones and delivery dates.
  • Ability to recommend and implement solutions.
  • Proactive
  • Detail-oriented.
  • Strong understanding of Bank acquisition methodology or relevant conversion experience


We support our team members with generous benefits.
  • Competitive compensation
  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • Work-life balance and flexible work arrangements
  • Banking Officers start with 25 days PTO plus 12 paid holidays
  • 40 hours paid volunteer hours per year
  • Much more. For details, see: M&T Benefits Overview


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,800.00 - $143,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ
MTB
* Ladders Estimates

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