Business Development Manager

Range

$70K — $95K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of relevant experience in business development, sales, or account management within MICE, hospitality, or travel sectors.
  • Deep understanding of corporate meetings and incentive travel processes.
  • Demonstrated skill in lead generation and closing business deals.
  • Exceptional communication, presentation, and negotiation skills.
  • Proficient with CRM systems and Microsoft Office Suite, particularly in proposal development.
  • Self-motivated with strong time-management skills for juggling multiple projects.
  • Willing to travel frequently for client engagement and event support.

Responsibilities

  • Develop and execute strategic sales plans targeting new MICE business opportunities.
  • Identify and prospect corporate clients using networking and direct outreach.
  • Build and maintain robust relationships with clients and industry partners.
  • Work with creative teams to customize proposals and presentations for events.
  • Ensure seamless program delivery by collaborating with operations and production teams.
  • Attend trade shows and networking functions to expand industry contacts.
  • Negotiate contracts and service agreements with clients and suppliers.
  • Maintain accurate sales forecasts and CRM updates.
  • Stay updated on MICE industry trends and competitor activity.
  • Achieve sales targets contributing to overall company growth.

Benefits

  • Opportunity to work in a fast-paced and dynamic environment.
  • Engagement in creative and strategic project development.
  • Participation in networking and industry events for professional growth.
  • Collaborative work culture with opportunities across teams.
  • Involvement in innovative experience creation for clients.
Full Job Description
Business Development Manager

Responsible for driving new business opportunities and growing client relationships within the meetings, incentives, conferences, and events sector. This role focuses on identifying prospective corporate clients, developing strategic partnerships, and promoting customized incentive travel programs, meetings, conferences, and event solutions that align with client objectives. The position works closely with operations, creative, and leadership teams to deliver innovative experiences while achieving revenue and growth targets.

Key Responsibilities
  • Develop and execute strategic sales plans to generate new MICE business opportunities
  • Identify and prospect corporate clients through networking, referrals, industry events, and direct outreach
  • Build and maintain strong relationships with clients, suppliers, and industry partners
  • Collaborate with creative to customize proposals, presentations, and bid responses for meetings, conferences, and incentive programs
  • Collaborate with operations and production teams to ensure seamless program delivery and client satisfaction
  • Attend trade shows, client events, networking functions, and industry association meetings
  • Negotiate contracts, pricing, and service agreements with clients and suppliers
  • Maintain accurate sales forecasts, pipeline reporting, and CRM updates
  • Stay informed on industry trends, destination developments, and competitor activity within the MICE market
  • Achieve individual sales targets and contribute to overall company revenue growth
  • Represent the company professionally at client meetings, site inspections, and industry events

Qualifications
  • Minimum 10 years of experience in business development, sales, or account management within the MICE, hospitality, or travel industry
  • Strong understanding of corporate meetings, incentive travel, conferences, and event planning processes
  • Proven ability to generate leads, close business, and maintain long-term client relationships
  • Excellent communication, presentation, negotiation, and networking skills
  • Experience with CRM systems, proposal development, and Microsoft Office Suite
  • Ability to work independently while managing multiple opportunities and deadlines
  • Willingness to travel for client meetings, trade shows, and onsite program support

Ideal Candidate Profile

The ideal candidate is outgoing, relationship driven, entrepreneurial, and passionate about creating exceptional client experiences. They are highly motivated, results oriented, and thrive in a fast paced environment where creativity, strategic thinking, and client service are key to success.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

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