Business Development Manager

Kensington

$80K — $100K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in business development or sales within MICE or hospitality
  • In-depth knowledge of meetings, incentive travel, conferences, and event planning
  • Demonstrated success in lead generation and client retention
  • Exceptional communication and negotiation capabilities
  • Familiarity with CRM tools and Microsoft Office Suite
  • Strong organizational skills with the ability to manage multiple projects
  • Flexibility to travel frequently for client engagement and events

Responsibilities

  • Develop and implement strategic sales plans to drive MICE business growth
  • Identify potential corporate clients through various networking methods
  • Establish and nurture relationships with clients, suppliers, and industry partners
  • Collaborate with creative teams to tailor proposals and presentations
  • Work alongside operations teams to ensure client satisfaction and program execution
  • Participate in industry events, trade shows, and networking opportunities
  • Negotiate contracts and service agreements with stakeholders

Benefits

  • Opportunity to work in a dynamic and fast-paced environment
  • Engagement in creative and strategic aspects of business development
  • Exposure to a diverse client portfolio in the MICE sector
  • Travel opportunities for networking and client relations
  • Collaborative work culture focusing on innovation and client satisfaction
Full Job Description
Business Development Manager

Responsible for driving new business opportunities and growing client relationships within the meetings, incentives, conferences, and events sector. This role focuses on identifying prospective corporate clients, developing strategic partnerships, and promoting customized incentive travel programs, meetings, conferences, and event solutions that align with client objectives. The position works closely with operations, creative, and leadership teams to deliver innovative experiences while achieving revenue and growth targets.

Key Responsibilities
  • Develop and execute strategic sales plans to generate new MICE business opportunities
  • Identify and prospect corporate clients through networking, referrals, industry events, and direct outreach
  • Build and maintain strong relationships with clients, suppliers, and industry partners
  • Collaborate with creative to customize proposals, presentations, and bid responses for meetings, conferences, and incentive programs
  • Collaborate with operations and production teams to ensure seamless program delivery and client satisfaction
  • Attend trade shows, client events, networking functions, and industry association meetings
  • Negotiate contracts, pricing, and service agreements with clients and suppliers
  • Maintain accurate sales forecasts, pipeline reporting, and CRM updates
  • Stay informed on industry trends, destination developments, and competitor activity within the MICE market
  • Achieve individual sales targets and contribute to overall company revenue growth
  • Represent the company professionally at client meetings, site inspections, and industry events

Qualifications
  • Minimum 10 years of experience in business development, sales, or account management within the MICE, hospitality, or travel industry
  • Strong understanding of corporate meetings, incentive travel, conferences, and event planning processes
  • Proven ability to generate leads, close business, and maintain long-term client relationships
  • Excellent communication, presentation, negotiation, and networking skills
  • Experience with CRM systems, proposal development, and Microsoft Office Suite
  • Ability to work independently while managing multiple opportunities and deadlines
  • Willingness to travel for client meetings, trade shows, and onsite program support

Ideal Candidate Profile

The ideal candidate is outgoing, relationship driven, entrepreneurial, and passionate about creating exceptional client experiences. They are highly motivated, results oriented, and thrive in a fast paced environment where creativity, strategic thinking, and client service are key to success.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

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