Shape the future of insurance through business and technology transformation.
The Role
The insurance industry is undergoing rapid change, shaped by new technologies, emerging competitors, evolving regulations, and innovative products. Our Insurance Strategy Consulting teams help clients navigate this complexity, assess competitive dynamics, and capture opportunities for growth.
As a Business Analyst Senior Consultant, you will play a key role in supporting business and technology transformation projects for leading insurance organizations across Life & Health, P&C, Retirement & Investments, Creditor, and Institutional lines of business.
You will bring strategic thinking, hands-on business analysis expertise, and insurance industry knowledge to client engagements. Acting as a trusted advisor, you will manage critical workstreams, support the development of colleagues, and deliver actionable insights that connect business and technology to achieve meaningful outcomes.
What You'll Do
- Act as a trusted advisor to insurance clients, helping define and execute transformation agendas across business models, operating models, and technology roadmaps.
- Build collaborative relationships with senior client stakeholders, ensuring alignment across strategy, project progress, and longer-term objectives.
- Guide teams in delivering high-quality solutions while mentoring colleagues across data analysis, requirements gathering, and project management.
- Own deliverables and manage workstreams, applying insurance industry knowledge to translate complex requirements into actionable user stories, EPICs, and structured processes.
- Develop executive-level presentations, analysis, and recommendations while contributing to digital transformation programs, proposals, RFPs, and thought leadership.
What We're Looking For
- 5+ years of Business Analysis experience, including 4+ years within the insurance industry at the intersection of business and technology.
- Experience developing and presenting business cases that clearly articulate value and prioritize issues and solutions for senior stakeholders.
- Experience in requirements elicitation and facilitation, with the confidence to independently manage stakeholder sessions, including with C-suite executives.
- Expertise in Agile delivery, including EPIC creation and user story development aligned with project scope, alongside knowledge of process re-engineering and technology-enabled insurance transformation.
- Clear communication and relationship-building skills, with experience mentoring colleagues, solving complex problems, and delivering strategic, client-focused solutions.
Bonus Points For
- Experience contributing to consulting proposals and RFP responses.
- Exposure to related roles or broader financial services environments.
- An established or developing network with insurance client executives.
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Benefits
- Comprehensive Benefits Coverage - 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
- Retirement Savings Program - Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
- Virtual Health Care - Company-paid program available to all employees and their dependents/partners.
- Employee & Family Assistance Program (EFAP) - Company-paid support services for employees and their dependents/partners.
- Parental Leave Top-Up - Enhanced parental leave benefits available from Day 1 of employment.
- New Parent Gift - A company-sponsored gift to celebrate the arrival of a new child.
- Wellness Support - Fitness reimbursement benefit to promote health and well-being.
- Business Coach from Day 1 - Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.
