Logitech

Brand Protection Specialist, Amazon NAM

Logitech$75K — $155K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of brand protection experience, preferably in technology sectors.
  • Expert in data extraction, cleaning, and manipulation from various sources like Amazon and ERPs.
  • Proven ability to simplify complex data into visual presentations for diverse audiences.
  • Experience using innovative technologies, including AI, for data storytelling.
  • Strong communication and presentation skills, both verbal and written.
  • Self-motivated with excellent time management and organizational abilities.
  • Proficient in Excel and data visualization tools like Tableau or PowerBI.

Responsibilities

  • Monitor MAP compliance across all retail channels and track market ASPs.
  • Investigate the causes of price degradation and assess the impact of pricing violations.
  • Collaborate with data vendors to flag MAP violations and leverage Amazon Brand Registry.
  • Analyze metrics behind Lost Featured Offer (LFO) and conduct root cause analysis.
  • Map out grey market goods and eliminate unauthorized supply chain leaks.
  • Conduct data analysis of return codes and customer feedback for trends.
  • Work with marketing to optimize product detail pages to reduce return rates.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) Plans with flexible options.
  • Tuition reimbursement opportunities.
  • Paid time off and holidays.
  • Employee discounts on products and services.
Full Job Description
The Team and Role: At Logitech, we design products that have an everyday place in people's lives, connecting them to the digital experiences they care about. We are looking for a data-driven, analytical, and proactive Brand Protection Specialist to protect Logitech’s brand integrity, profitability, and customer experience on Amazon and across the broader e-commerce landscape.  The larger team supporting Amazon are a group of diverse minds with complementary skill sets that support each other in a very fast paced environment. The ideal candidate  will own the day-to-day execution of Logitech’s marketplace integrity strategies on Amazon. The role is built on three core pillars: MAP Policy Enforcement, Feature Offer Preservation, and Returns Prevention. The ideal candidate is a master of data manipulation who can take massive, disparate data sets from multiple internal and external sources and translate them into simple, actionable insights for both internal leadership and external partners. You will act as the primary operator collaborating with Sales and Marketing stakeholders to utilize third-party vendor support and Amazon’s Brand Registry tool to protect Logitech’s digital shelf. Your Contribution: In this role you will: 1. MAP Policy Enforcement 
  • Monitor & Track: Monitor minimum advertised price (MAP) compliance across all retail channels, keeping a pulse on market Average Selling Prices (ASPs).

  • Investigate: Identify root causes of price degradation and analyze the impact of rouge pricing behaviors.

  • Enforce: Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance.


2. Featured Offer Preservation
  • Root Cause Analysis: Track, analyze, and own the metrics behind Lost Featured Offer (LFO) on Amazon

  • Grey Market Mapping: Perform targeted test buys, track serial numbers, and map out the supply chain flow of grey market and unauthorized goods entering the Amazon channel.

  • Remediation: Partner with cross-functional teams including Legal, Sales, and Supply Chain to eliminate unauthorized supply chain leaks and improve the LFO% and associated KPIs. 

  • Pricing Strategy: Analyzed promotional pricing curves to identify thresholds triggering price arbitrage, optimizing discount models to protect brand margin and channel integrity. 


3. Returns Prevention
  • Data Analysis: Analyze Amazon return codes, customer reviews, Voice of the Customer (VoC) insights, defect data, and pricing elasticity curves to identify marketplace trends and product pain points. 

  • PDP Optimization: Partner with Logitech Marketing and Amazon account teams to optimize Product Detail Page (PDP) content, update consumer messaging, and improve A+ content to better align customer expectations and reduce return rates.

Key Skills & Qualifications

  • Proven experience in working on brand protection related projects, ideally in a multinational technology company.

  • Exceptional ability to extract, clean, and manipulate data from multiple, fragmented sources (e.g., Amazon Vendor/Seller Central, third-party scraping tools, internal ERPs).

  • Strong track record of translating complex data sets into simple, concise, and visually compelling presentations for internal and external stakeholders.

  • Ability to create strong stories through the use of innovative technologies (such as AI) for presentation purposes.

  • Strong written and verbal communication, including presentation skills.

  • Excellent time management skills with the ability to meet strict deadlines.

  • Self-starter who works well with minimal supervision, but shows excellent judgment about when to look to managers and team members for guidance, and when and how to communicate with diverse stakeholders.

  • Demonstrate ability to learn quickly, lead & manage projects and drive/achieve results, while working autonomously.

  • Excellent communication (verbally and presentation wise) and collaboration skills, with the ability to work effectively with cross-functional teams.

  • Strong analytical and problem-solving skills, with the ability to gather and analyze data to inform decision-making.

  • Ability to manage multiple projects and priorities in a fast-paced environment.

  • Proficient in Excel (VLOOKUPs, Pivot Tables, advanced formulas) and data visualization tools (Tableau, PowerBI).

  • Direct experience with Amazon Brand Registry is a major plus.

  • Experience working with external data vendors and agency partners to drive operational results.

  • Strong team orientation and ability to build cross-functional relationships.

Preferred Qualifications:

  • Strong knowledge of brand protection issues and best practices.

  • Experience with online brand protection agencies, tools and platforms.

  • Google suite fluency, with proficiency in ability to create digestible, informative and easy-to-understand presentations across all levels of the organization.

  • Maintain accurate and efficient reporting.

  • Ability to innovate within a growing business.

  • Ability to quickly understand and demonstrate technology and business value propositions.

  • The desire to work in a high-energy, fast-paced, team environment.

  • Proven ability to scale collaboration and achievement of growth metrics with partners.

Location:

At Logitech, we empower global collaboration by providing a flexible hybrid work model. Depending on the role and team needs, this may include working remotely, on-site, or a blend of both. If relocation is required for this position, we will communicate the expected timeline and support offered.

This is a hybrid position and we are open to candidates the following Metro areas: San Jose, CA; Irvine, CA; Camas, WA; Dallas TX; Doral FL; Toronto Canada & New York City Metro. The successful candidate is expected to work onsite at one of our office locations 2–3 days per week, with the remaining days remote. Specific onsite days will be coordinated with your manager and team.

Travel:

This role requires up to approx 20% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships.

Compensation:

This position offers an annual base salary typically between $ 75,000 and $ 155,000, depending on location and experience.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.  

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  

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About Logitech

Logitech International S.A. is a Swiss-American manufacturer of computer peripherals and software, with headquarters in Lausanne, Switzerland and Newark, California. The company develops and markets personal peripherals for PC navigation, video communication and collaboration, music and smart homes. This includes products like keyboards, mice, tablet accessories, webcams, Bluetooth speakers, universal remotes and more. Logitech's sales are distributed in 100 countries worldwide through retail channels or via its online store.
Learn more about Logitech
Size
8,200 employees
Market Cap
$10.6 billion
Industry
Founded
1981
5 Year Trend
+19.8%
NASDAQ

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