Overview

DecisionPoint seeks a BI Developer and Engineer to design, build, and maintain enterprise dashboards and automated reporting pipelines for a large federal and DoD-aligned IT mission environment. This role supports operational visibility across availability, incident trends, security events, service desk KPIs, performance indicators, and other mission-critical metrics.

The BI Developer / Engineer works closely with monitoring, cybersecurity, service desk, and engineering teams to enable data-driven decision making, analytics maturity, and real-time insight into system performance and operational health. This position also manages automated data ingestion, modeling, transformations, and dashboard optimization.

This position is fully remote.

Duties & Responsibilities

The BI Developer / Engineer will:

• Design, build, and maintain dashboards using Power BI, Tableau, Grafana, or similar BI tools.

• Implement automated data pipelines and ETL processes that support operational reporting.

• Build dashboards for availability, incidents, service desk KPIs, operational metrics, and security events.

• Develop data models, transformations, and shared datasets used across reporting teams.

• Integrate data from monitoring platforms, incident management systems, logs, and operational databases.

• Ensure data quality, accuracy, consistency, and refresh reliability across all dashboards.

• Collaborate with IT operations, cybersecurity, cloud, and service desk teams to define reporting requirements.

• Support trend analysis, forecasting, and performance insights for leadership.

• Maintain documentation for data sources, dashboards, metrics definitions, and reporting templates.

• Optimize dashboard performance and ensure compliance with accessibility, governance, and federal reporting standards.

Qualifications

Clearance Requirement

Must hold an active Secret clearance, supported by a Tier 3 background investigation.

Education (Required)

Bachelors degree in Data Science, Computer Science, Management Information Systems, or a related field.

Experience (Required)

• Minimum 5 years of experience in BI development, data engineering, analytics, or related fields.

• Experience developing dashboards using Power BI, Tableau, Grafana, or similar BI platforms.

• Experience building automated data pipelines and ETL workflows.

• Experience supporting reporting needs in enterprise IT or federal environments.

Technical Knowledge (Required)

• Proficiency in dashboard development and data visualization.

• Strong SQL and ETL development skills.

• Knowledge of data modeling, dataset optimization, and automated refresh schedules.

• Experience integrating data from monitoring, ticketing, and operational systems.

Technical Knowledge (Preferred)

• Experience with cloud data services such as AWS or Azure.

• Familiarity with log analytics platforms or observability tools.

• Knowledge of DAX, M Query, or scripting languages used for BI automation.

Skills

• Strong analytical and visualization skills.

• Ability to translate complex data into actionable insights.

• Excellent communication and documentation abilities.

• Strong attention to detail, accuracy, and data quality management.

• Ability to collaborate effectively with cross-functional technical and operational teams.