Verizon Communications

Associate Director-Business Intelligence

Verizon Communications • $113K — $198K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4+ years of relevant work experience required.
  • 8+ years of experience in data architecture and project leadership.
  • Proven track record in establishing project intake workflows via Jira.
  • Familiarity with cloud environments (GCP, Data Warehouses) and modern BI tools like Looker and Qlik.
  • Experience with KPI governance and semantic layer modeling.

Responsibilities

  • Design and manage intake pipelines for analytical project requests and data streams.
  • Direct large-scale BI modernization by migrating legacy reporting to cloud-native platforms.
  • Build and leverage AI agents to automate workflows and track project statuses in Jira.
  • Standardize enterprise metrics into consolidated 'gold source' data layers.
  • Drive change management through hands-on training and BI governance.

Benefits

  • Medical, dental, and vision insurance.
  • Short and long-term disability coverage.
  • 401(k) matched savings plan with additional company paid holidays.
  • Paid parental leave and adoption assistance.
  • Tuition assistance and extensive wellness programs.
Full Job Description
What you’ll be doing...

The Associate Director-Business Intelligence will lead the VCG Data Modernization and Intelligence team, driving end-to-end business transformation, automated data intake, and enterprise BI migration.

Responsibilities include:

  • Designing and managing intake pipelines ("front door" processes) to centralize, prioritize, and govern incoming analytical project requests and data streams.
  • Directing large-scale BI modernization by migrating legacy reporting to cloud-native platforms (Looker, Qlik) and sunsetting redundant dashboard ecosystems.
  • Building, deploying, and leveraging AI agents and automated workflows to track migration statuses in Jira, convert script logic, and deliver executive updates.
  • Standardizing enterprise metrics into consolidated "gold source" data layers to establish single-source-of-truth semantic models across channels.
  • Driving team upskilling and organizational enablement by coaching business partners on self-service models, including building Looks from Explorers.

Data Intake & Enterprise Modernization:

  • Partnering with cross-functional leaders to manage intake capacity, evaluate technical dependencies, and sequence modernization roadmaps.
  • Transforming multi-source raw feeds into scalable, production-ready cloud architectures across GCP and EDW platforms.
  • Auditing legacy report inventories based on usage, complexity, and overlap to execute targeted migration, consolidation, or archiving strategies.
  • Driving change management through hands-on training, technical documentation, and self-service BI governance.
  • Establishing executive reporting cadences to present weekly migration velocity, program milestones, and risk mitigation strategies.



What we’re looking for...

You are self-motivated, curious, and take significant initiative in a demanding, fast-paced technical transformation role. You possess strong data architecture and project leadership skills with a passion for modernizing legacy stacks. The successful candidate manages complex intake requests and enterprise migrations concurrently without sacrificing quality or system stability. You are an innovative leader who actively leverages AI tools to automate workflows and drive operational efficiency.



You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Experience establishing project intake ("front door") workflows and managing delivery pipelines via Jira.
  • Experience with cloud environments (GCP, Data Warehouses) and modern BI platforms (Looker, Qlik, Tableau).
  • Experience in KPI governance, semantic layer modeling, and user enablement/training.
  • Willingness to travel up to 15%.

Even better if you have one or more of the following:

  • Master’s degree in Computer Science, Information Systems, or a technical discipline.
  • Experience deploying generative AI tools or custom AI agents to automate developer tasks, script conversion, and project tracking.
  • Experience in legacy report migration, dashboard consolidation, and platform sunsetting execution.
  • Verizon Consumer Group (VCG) operations or systems experience.
  • Technical proficiency in LookML, SQL, Python, R, or pipeline automation scripting.
  • Experience integrating machine learning or predictive AI models directly into cloud data transformation pipelines.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $103,000.00 - $198,000.00.

The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $113,500.00 - $198,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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