EvolutionIQ

Associate Data Engineer (Python / AI Insurance SaaS)

EvolutionIQ • $100K — $125K *
New York, NY 10025In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 0-2 years of experience in technical roles, including software engineering or data analytics.
  • Basic proficiency in Python and SQL for analytics and investigations.
  • Familiarity with issue-tracking platforms and support workflows.
  • Understanding of software development life cycle and Agile planning.
  • Strong attention to detail with a data-driven mindset.
  • Effective written and verbal communication skills for translating technical concepts to non-technical stakeholders.
  • Excellent collaboration abilities with a team-player attitude.

Responsibilities

  • Take ownership of technical tickets, investigating issues to drive resolution and enhance customer experience.
  • Collaborate with Solutions Engineers to run analytics and support strategic client deliverables.
  • Serve as a technical liaison between Technical Support, Product Management, and Engineering for smooth request handling.
  • Measure and track service level agreements (SLAs) for timely resolution of tickets.
  • Identify trends in ticket data to inform product improvements and engineering priorities.
  • Engage in continuous learning and collaboration with various cross-functional teams.

Benefits

  • Comprehensive medical, dental, vision insurance, and life benefits.
  • Generous paid time off, sick leave, and 100% paid parental leave.
  • Flexible schedules for new parents returning to work.
  • Catered lunches, happy hours, and a pet-friendly office environment.
  • Professional development funds and tuition reimbursement opportunities.
  • Sponsorship available for qualified candidates needing visa transfer.
Full Job Description
About You: An ambitious Associate Data Engineer who wants to jumpstart their career by diving into the core of our technical operations. You have a passion for problem-solving, data analytics, and ensuring customer requests are handled seamlessly from start to finish. You are excited to take on hands-on ticket work, collaborating closely with our Solutions Engineering team to uncover insights and drive cross-functional initiatives. You love investigating issues, analyzing data, and learning how to reduce friction in the engineering and client experience.

In this Role You Will:
  • Take ownership of incoming technical tickets, investigating issues, and driving them to resolution to ensure a seamless customer experience.
  • Collaborate daily with Solutions Engineers to run analytics, extract data insights, and support strategic client deliverables.
  • Act as a technical liaison providing cross-functional support between Technical Support, Product Management, and Engineering to ensure requests flow smoothly through their lifecycle.
  • Help measure and track SLAs (e.g., 1 business day for triage, 5 business days for review) and proactively unblock stalled requests.
  • Assist in identifying trends from ticket data to inform product improvements and engineering priorities.
  • Learn and grow within the engineering space, collaborating directly with cross-functional teams like DevOps and Client Strategy and Analytics.

Requirements:
  • 0-2 years of experience in software engineering, technical support, IT operations, data analytics, or a similar technical role (recent graduates with strong internship experience are welcome).
  • Basic proficiency in Python and SQL (or similar querying/scripting languages) to support data analytics and technical investigations.
  • Familiarity with standard issue-tracking platforms and support workflows.
  • Conceptual understanding of the software development life cycle, Agile planning, and client support best practices.
  • High attention to detail and a data-driven mindset to parse through logs, metrics, and customer reports.
  • You have crisp written and verbal communication skills and the ability to effectively translate technical concepts to non-technical stakeholders (like Client Services and customers).
  • Excellent collaboration skills and a team-player attitude, open to giving and receiving critical feedback across teams.

Work-life, Culture & Perks:
  • Compensation: The base salary range is $100-125K, with flexibility depending on a candidate's background and experience. Plus annual bonus plan
  • Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
  • Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
  • Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
  • Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
  • Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.


About EvolutionIQ

EvolutionIQ is a management consulting firm that provides strategic planning, organizational design, and change management services to businesses. The company works with clients in a variety of industries, including healthcare, technology, and financial services. EvolutionIQ's team of consultants has experience working with both startups and established companies. The company was founded in 2018 and is headquartered in Seattle, Washington.
Learn more about EvolutionIQ
Size
10 employees
Industry
Business Services
Founded
2018
* Ladders Estimates

Similar Jobs

  • Oxford Global Resources
    BI Architect
    $114K — $149K *
    Oxford Global Resources
    Franklin Lakes, NJ 07417 (Bergen County)
    Today
  • SelectQuote
    Data Engineer II
    $95K — $105K *
    SelectQuote
    Remote
    Reposted Today
  • Data Engineer
    $110K — $130K *
    SCOUT Solutions
    Arlington, VA 22204 (Arlington County)
    Today
  • Data Engineer
    $110K — $130K *
    Tennr
    New York, NY 10025 (New York County)
    Today
  • Cognizant
    GCP Data Engineer
    $110K — $123K *
    Cognizant
    Parsippany, NJ 07054 (Morris County)
    Today
  • CACI International
    JIATF 401 Data Engineer
    $86K — $181K *
    CACI International
    Alexandria, VA 22304 (Alexandria City County)
    Today
Ad banner background

Get Ready For Your
Next Interview

More Jobs at EvolutionIQ

More Enterprise Technology Jobs

Find similar Associate Data Engineer (Python / AI Insurance SaaS) jobs:

NationwideNew York, NY