Assistant Project Lead, New Capabilities

Gap, Inc.

• $70K — $95K *
San Francisco, CA 94112In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in retail management or project coordination
  • Strong understanding of customer experience and brand strategy
  • Excellent organizational skills to manage multiple initiatives
  • Proficiency in collaborating across diverse teams
  • Exceptional communication and storytelling abilities
  • Ability to thrive in fast-paced and ambiguous environments

Responsibilities

  • Support the Director of Retail Strategies in executing key store initiatives
  • Develop and operationalize project plans to scale successful programs
  • Pilot new tools and technologies within the store setting
  • Foster collaboration across teams to ensure alignment and project success
  • Communicate project goals and updates clearly to stakeholders

Benefits

  • Dynamic work environment focused on innovation and culture
  • Opportunities for professional growth and development
  • Collaborative team culture that values creativity and new ideas
  • Engagement in high-impact events that connect with the community
Full Job Description
About the Role
As the Assistant Project Lead- New Capabilities on the Retail Strategies team, you will help bring our brand to life in stores—helping to execute new store initiatives and launching new capabilities that will enhance the overall customer experience.

This role sits at the intersection of strategy, execution, and culture. You will support the Director of Retail Strategies in shaping and operationalizing initiatives that don’t just drive sales—but transform how customers feel, engage, and connect with our brand in-store. From piloting innovative technologies to supporting high-impact events and field moments, you’ll help push boundaries—reimagining retail as a dynamic, cultural experience. We don’t just sell clothes—we create environments that inspire, empower, and move culture forward.What You'll Do

  • Support Execution: Support the Director of Retail Strategies in developing and operationalizing key initiatives—building plans, aligning stakeholders, and translating strategy into clear, actionable work for each project and how to scale proven initiatives in the field.

  • Support Innovation & Test-and-Learn Culture: Contribute to piloting new ideas, tools, and technologies—embracing curiosity and experimentation to continuously evolve the store

  • Collaborate & Influence: Partner across teams to align priorities, communicate clearly, and build strong relationships that enable seamless execution and shared success.

Who You Are

  • Dynamic and go-getter mentality with a passion for retail, customer experience, and brand storytelling

  • Curious and creative—excited by the opportunity to test new ideas and challenge the status quo

  • A strong collaborator who builds relationships easily and contributes positively to team outcomes

  • Highly organized and detail-oriented, with the ability to manage multiple workstreams in a fast-paced environment.

  • A clear and compelling communicator, with strong storytelling and presentation skills.

  • Comfortable with ambiguity and energized by dynamic, evolving priorities.

* Ladders Estimates

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