Competition Number:

Position Title: Assistant Director, Recruitment & Admissions

Position Number (Final): 00501869

Vacancy Type: Existing Position

Employee Group: Support Staff

Job Category: Administrative Management

Department or Area: PGP Recruitment

Location: Kingston, Ontario, Canada (Hybrid)

Salary: $80,569.00 - $99,974.00/Year

Grade: 09 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: August 4, 2026

Closing Date: August 16, 2026

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

Job Summary

Reporting to the Executive Director, Professional Graduate Programs and working closely with the Program Teams, the Marketing Department, and the Smith Digital Solutions Team, the AD, Recruitment and Admissions is accountable for enrolling high-quality students into Portfolio of Professional Graduate Programs at the Smith School of Business. The AD will direct the recruitment and admission activities and team in support of the strategic enrolment objectives of the programs. The AD, Recruitment & Admission is an integral member Professional Graduate Programs leadership team.

Job Description

KEY RESPONSIBILITIES:
• Lead a team of Advisors and Analysts to meet enrollment targets by executing data-driven recruitment plans.
• Collaborate with Smith departments to identify and prioritize reporting requirements, timely communication, and to ensure clarity of process to achieve admission targets.
• Identify opportunities for business process improvements and ensure staff are properly trained.
• Demonstrate sound judgement with respect to the understanding, interpretation, and application of Smith's strategic direction.
• Responsible for recruitment and admission activities and events designed to attract, admit and enrol qualified students to our programs.
• Deliver a high quality, seamless customer user experience from initial inquiry to arrival at Queen's.
• Plan targeted marketing and recruitment activities to ensure a well-qualified applicant pool to support the program enrolment plans.
• In collaboration with Program Directors, identify prospective candidates in traditional, non-traditional and emerging markets, determine methods to reach prospective candidates, solicit qualified applicants, and convert candidates to students. The incumbent must also develop measurement criteria to evaluate effectiveness and determine and recommend opportunities to improve effectiveness.
• Responsible for the sales funnel and ensuring the proper infrastructure is supporting the conversion strategy.
• Develop and maintain expertise of educational systems to identify and evaluate applicants for admission.
• Plan, budget, implement and evaluate recruiting initiatives.
• Participate in budget planning and recommend resource allocation. This will include developing an annual and longer-term business plan to guide marketing and recruitment and admissions.
• Foster a data-driven, dynamic, continuous improvement culture within the team.

REQUIRED QUALIFICATIONS:
• University degree. An MBA is considered an asset. Consideration will be given to the equivalent combination of education and experience.
• Experience managing and directing staff (3-5 years).
• Experience in a leadership role.
• Experience managing sales-oriented teams.
• Experience developing proposals and project plans, including performance measurement criteria.
• Experience developing presentations and speaking to large groups of people.
• Experience organizing, promoting and executing special events.
• Student recruitment and admission, marketing or public relations background is an asset.
• Equivalent combination of education and experience will be considered.

SPECIAL SKILLS:
• Excellent verbal and written communication skills, including negotiation skills
• Must be creative and willing to develop and implement new ideas and innovative approaches to set and meet objectives
• Analytical and interpretive skills. Ability to develop and implement recruitment strategies that are targeted and measurable, evaluate their effectiveness and recommend and implement change.
• Ability to work effectively with internal and external stakeholders at all organizational levels
• Excellent organizational skills and ability to coordinate and lead the execution of activities efficiently and effectively
• Well-developed public relations skills
• Excellent interpersonal and diplomacy skills as well as strong intercultural communication skills
• Experience harnessing and leveraging technology, particularly to advance communication and tracking strategies.
• Specific experience with software packages/applications (Salesforce, PeopleSoft, Microsoft Office)
• Ability to travel and work non-traditional hours (some evenings/weekends)
• Experience with international study abroad and/or exchange programs is an asset

DECISION MAKING:
• Decisions regarding the management and supervision of a team
• Determine and develop effective marketing plans for recruiting and promotion
• Determine and evaluate criteria to measure the effectiveness of recruitment activities
• Decide how to prioritize activities to accomplish objectives for self and reports
• Decide on resource allocation as well as staff and budget recommendations for supplemental resources to support plans
• Decisions regarding student admissions
• Decide how and when to best invest time and attention to various recruitment activities for optimum results
• Determine and recommend content for communications (print, web, other electronic, presentations)

Are you interested in this job?