Assistant Director of Operations

USA Clinics Group

$90K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of operations or business management experience
  • 3+ years in a leadership or project management role
  • Experience managing cross-functional initiatives
  • Strong KPI, reporting, and performance management expertise
  • Bachelor's degree in Business, Operations, Healthcare Administration, or a related field
  • Proven experience with process automation or AI-driven workflow improvements
  • Ability to design dashboards and data-driven operational systems

Responsibilities

  • Support daily operational oversight across departments
  • Lead cross-functional initiatives and special projects
  • Monitor organizational KPIs and operational performance
  • Identify process inefficiencies and implement solutions
  • Standardize workflows and operational procedures
  • Coordinate with department leaders to ensure execution alignment
  • Implement AI-driven workflow automation across departments

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k plan with match
  • Paid time off
Full Job Description
Position Summary:

The Assistant Director of Operations supports the Director of Operations in managing organizational workflows, improving efficiency, and driving cross-department execution through process improvement and AI-enabled automation.

Position Details:
  • Location: Northbrook, IL
  • Schedule: Full-time, Monday through Friday on-site.
  • Compensation: $90,000 - $100,000


Key Responsibilities
  • Support daily operational oversight across departments
  • Lead cross-functional initiatives and special projects
  • Monitor organizational KPIs and operational performance
  • Identify process inefficiencies and implement solutions
  • Support leadership in execution of strategic initiatives
  • Standardize workflows and operational procedures
  • Coordinate with department leaders to ensure execution alignment
  • Additional duties as assigned


AI & Automation Requirement
  • Must implement AI-driven workflow automation across departments
  • Responsible for identifying operational bottlenecks and automating processes
  • Expected to build dashboards and AI-assisted reporting systems
  • Must integrate AI tools into daily operational decision-making and project execution

Requirements

Minimum Requirements:
  • 7-10 years of operations or business management experience
  • 3+ years in leadership or project management role
  • Experience managing cross-functional initiatives
  • Strong KPI, reporting, and performance management experience
  • Bachelor's degree in Business, Operations, Healthcare Admin, or related field

AI Requirement:
  • Proven experience implementing process automation or AI-driven workflow improvements
  • Ability to design dashboards and data-driven operational systems

Benefits
  • Health
  • Dental
  • Vision
  • 401k & Match
  • Paid time off

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