Salesforce

AR Systems Analyst

Salesforce$69K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree or equivalent relevant experience; evaluated based on leadership roles, military, volunteer experiences, or work history.
  • 3 years of System Administration experience, ideally with Salesforce products.
  • 3 years in a professional Systems Analyst or Product Analyst role, focused on system enhancements or program management.
  • Familiarity with Salesforce Products such as CRM, Sales Cloud, and Service Cloud.
  • Proficient in systems analysis, especially data analysis and process modeling.
  • Experience with technology implementations and development methodologies.
  • Functional understanding of SQL or query languages.

Responsibilities

  • Support Revenue Operations system including bug triage and business process support.
  • Create and maintain technical and process documentation.
  • Support projects affecting the Revenue Operations department from a technology perspective.
  • Collaborate with IT and business units on new technology implementations.
  • Maintain partnerships with key stakeholders in systems and business.
  • Identify improvement areas to enhance process efficiencies and data integrity.
  • Communicate effectively with various stakeholders and manage technology requirements.

Benefits

  • Support for work-life balance and personal well-being.
  • Access to resources that encourage professional development.
  • Opportunities to work on impactful projects that shape the future of technology.
  • Collaborative environment across multiple time zones.
  • Engagement in industry-leading initiatives that enhance customer experiences.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

The Opportunity:

The Account Receivable (AR) Systems team is part of Finance Revenue Operations and is responsible for the systems and technology utilized by the AR operations teams. The analysts will be responsible for systems support and management of prioritized enhancement initiatives. Core operational responsibilities include end user support, improving our operational infrastructure, and supporting key business initiatives. Other responsibilities will include KPI analysis and operational reporting to leadership.

AR Operations is a customer impacting and complex space, we are looking for someone who demonstrates motivation to learn new skills and technologies with a growth mindset. Having a keen eye for details, good communication skills and efficient time management are key success factors.

What You'll Actually Do...
  • Support Revenue Operations system; bug triage, business process support, data management, technical advisory, business requirements gathering and feature testing.
  • Create and maintain technical and process documentation
  • Support projects and other initiatives from a technology perspective that impact the Rev Ops department.
  • Work closely with IT and other business units to execute new technology and functionality implementations.
  • Facilitate and maintain partnerships with key system and business stakeholders
  • Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.


You're Our Person If....
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • 3 years of System Administration experience, preferably with Salesforce products
  • 3 years of professional Systems Analyst or Product Analyst experience, or focus in system enhancements, product or program management
  • Familiarity with Salesforce Products; specifically CRM, Sales Cloud, Service Cloud
  • Proficient in systems analysis, specifically data analysis, process modeling
  • Experience in technology implementations and development methodologies
  • Hands-on experience in obtaining requirements from business users and subject matter experts, reviewing business priorities, and/or analyzing solution options & risks
  • Experience of working in a fast-paced environment, with the ability to manage ambiguity, and changing priorities while delivering excellent results.
  • Liaise effectively between lines of business and the development team, while working with a wide range of stakeholders
  • Communicates in a clear, concise, and timely manner.
  • Operates effectively as a member of a team spanning multiple time zones
  • Functional understanding of SQL or other query languages
  • General understanding of object oriented programming and cloud infrastructure


Even Better If....
  • Additional higher education in information technology or business administration
  • Knowledge of agile methodology and product development models.
  • Understanding of Quote to Cash operations such as credit, billing, collections, bad debt, AR, as well as revenue accounting
  • ERP experience preferred
  • Preferred knowledge of other products: Mulesoft, Oracle R12, Marketing Cloud
  • Development language experience; Apex, Python, JavaScript, HTML, CSS


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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