Job Title:
Application Engineer / QA Analyst - Microsoft Intune & Mobile Device Management
Location:
Remote work authorized, with occasional travel to customer facilities/company meetings as required.
Employment Type:
Full-Time.
Description
Vamonos IT is seeking an Application Engineer / QA Analyst to support the modernization, migration, testing, and ongoing operation of an enterprise Mobile Device Management/Unified Endpoint Management environment for a U.S. Federal Agency.
The primary objective of this role is to support the migration of managed iOS and Android devices from VMware Workspace ONE/AirWatch to Microsoft Intune, followed by ongoing engineering, application management, testing, troubleshooting, and production support within the Intune environment.
This is a hands-on technical role combining endpoint engineering, application management, migration support, quality assurance, and production validation. The successful candidate should be comfortable configuring and testing mobile-device policies, applications, enrollment workflows, security controls, identity integrations, and device configurations in a large enterprise environment.
Responsibilities
- Support planning, testing, execution, and validation of the migration from VMware Workspace ONE/AirWatch to Microsoft Intune.
- Configure, test, and support management of iOS/iPadOS and Android Enterprise devices.
- Develop and execute test plans, test cases, regression tests, and validation procedures for mobile-device configurations, applications, security policies, enrollment workflows, and platform changes.
- Configure and validate device enrollment using technologies such as:
- Apple Business Manager / Automated Device Enrollment
- Android Enterprise
- Google Zero-Touch Enrollment
- Samsung Knox Mobile Enrollment
- Configure and validate Intune:
- Configuration profiles
- Compliance policies
- Device restrictions
- Application assignments
- Security policies
- Conditional Access dependencies
- Device and user group assignments
- Package, deploy, test, and troubleshoot internally developed and third-party mobile applications.
- Support application lifecycle activities including:
- Application deployment
- Version upgrades
- Staged rollouts
- Mandatory and optional assignments
- Application configuration policies
- Application allow/block controls
- Validate shared-device and kiosk/dedicated-device configurations.
- Test automated remediation and compliance actions including device blocking, application removal, and device remediation.
- Support integration and validation with enterprise identity and security services including Microsoft Entra ID, Conditional Access, MFA, enterprise PKI, SCEP, certificates, and PIV/CAC-related technologies.
- Validate device and application behavior following OS updates, application releases, configuration changes, and security-policy changes.
- Perform functional, integration, regression, system, and user acceptance testing.
- Document defects, test results, configuration issues, remediation actions, and production-readiness findings.
- Troubleshoot device enrollment, application deployment, authentication, certificate, configuration, compliance, and connectivity issues.
- Support post-migration Tier 2/Tier 3 operational troubleshooting and incident resolution.
- Create and maintain technical documentation, SOPs, configuration guides, test procedures, and knowledge-base articles.
- Support audit logging, compliance reporting, dashboards, and operational metrics.
- Collaborate with engineering, cybersecurity, identity, networking, application, service desk, and customer stakeholders.
Required Qualifications
- 4+ years of experience in enterprise IT engineering, endpoint management, systems administration, application support, or related technical roles.
- Hands-on experience with Microsoft Intune in a production enterprise environment.
- Experience managing iOS/iPadOS and Android Enterprise devices.
- Experience configuring and troubleshooting mobile-device:
- Enrollment
- Configuration profiles
- Compliance policies
- Applications
- Security controls
- Demonstrated experience performing structured QA/testing, including development and execution of test plans and test cases.
- Experience supporting enterprise technology migrations, platform transitions, or large-scale configuration changes.
- Experience with Microsoft Entra ID/Azure AD, security groups, RBAC, and Conditional Access.
- Experience troubleshooting application deployment, device configuration, authentication, and compliance issues.
- Experience documenting defects and tracking issues using platforms such as Jira, Azure DevOps, or ServiceNow.
- Strong technical documentation and problem-solving skills.
- Ability to work effectively within a structured U.S. Federal Government environment.
- U.S. citizenship and ability to satisfy customer background investigation/suitability requirements.
Preferred Qualifications
- Direct experience migrating devices from VMware Workspace ONE/AirWatch to Microsoft Intune.
- Hands-on VMware Workspace ONE/AirWatch administration experience.
- Experience with Apple Business Manager and Automated Device Enrollment.
- Experience with Android Enterprise, Samsung Knox Mobile Enrollment, and Google Zero-Touch.
- Experience with mobile application packaging and enterprise application distribution.
- Experience with:
- PKI
- SCEP
- Certificate lifecycle management
- PIV/CAC authentication
- Experience supporting kiosk, dedicated, or shared-device environments.
- Experience with Microsoft Graph API, REST APIs, PowerShell, or other endpoint-management automation.
- Experience integrating endpoint-management platforms with SIEM/security-monitoring solutions.
- Previous experience supporting federal civilian customers.
- Public Trust or comparable federal suitability investigation.
Key Competencies
- Microsoft Intune / Endpoint Management: Intune, Company Portal, configuration profiles, compliance policies, enrollment profiles, application deployment, device groups, filters, reporting.
- Mobile Platforms: iOS/iPadOS, Android Enterprise, Apple Business Manager, ADE/DEP, Samsung Knox, Google Zero-Touch.
- Identity & Security: Microsoft Entra ID, Conditional Access, MFA, RBAC, certificates, PKI, SCEP, PIV/CAC, FIPS-aligned environments, Zero Trust concepts.
- Application Management: Managed applications, internal enterprise applications, public-store applications, application configuration, staged releases, allow/block policies, application telemetry.
- Operations & QA: Jira, Azure DevOps, ServiceNow, functional testing, regression testing, integration testing, UAT, defect management, release validation, production support.
Our benefits include:
- Paid Federal Holidays
- Health, Dental, and Vision insurance options
- Simple IRA with matching
- Robust Paid Vacation Policy
- Continuing Education Assistance
- Short Term Disability
- Long Term Disability
- Company provided life insurance
Veterans are encouraged to apply
