Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Data Science and Data Engineering

Job Qualifications:

Skills:

Data Analytics, Problem Solving, Python Frameworks, Qlik Sense

Certifications:

None

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Job Description

GDIT is seeking a junior-level Qlik Technical Support Analyst to join the US. Environmental Protection Agency’s Data Analytics Team. As a member of the Data Analytics Team, you will work with a small group of Qlik professionals to provide technical and development support to EPA’s burgeoning Qlik user community. Your work will support EPA’s mission to protect human health and the environment.

MAJOR RESPONSIBILITIES:

• Provide high quality Qlik technical support to our user community in a fast-paced environment
• Conduct comprehensive tests for Qlik applications and services on large enterprise systems that will help to improve performance and reliability
• Maintain documentation and validation processes to ensure adherence to agency and federal government policies
• Develop and maintain custom Qlik applications and services utilizing the most recent Qlik software suites, Python, JavaScript, and other open-source programs based on customers’ requirements

REQUIRED QUALIFICATIONS:

• BA/BS or equivalent in Computer Science or related field, + 2 years’ current hands-on experience using QlikSense
• 1+ years’ experience supporting SaaS platforms, preferably Qlik Cloud Government (QCG)
• Demonstrated ability to provide exemplary customer support to a large user community
• Excellent verbal and written communication skills
• Ability to work both as part of a diverse team and independently with limited supervision

Additional Preferred qualifications but not required:

• Proficiency in Qlik system administration, Qlik Application Automation and Qlik development
• Experience with cloud-based computing environments (AWS, Azure, IBM Cloud, etc.)
• Experience programming in Python, JavaScript, or other languages
• Familiarity with UX/UI design principles
• Experience developing in the Qlik Sense data visualization environment

Required Soft Skills/Organizational Skills Qualifications:

• Ability to prioritize and complete a wide variety of tasking workloads with critical deadlines.
• Excellent critical thinking and problem-solving skills.
• Superior oral and written communications skills, and a demonstrated ability to maintain a patient and professional demeanor, with a can-do attitude.
• Ability to communicate technical concepts clearly and professionally to both technical and non-technical parties (who may be key stakeholders).
• Ability to manage equipment and services in remote locations.
• Ability to work effectively in a remote team environment.
• Workability to perform well under pressure.
• Strong customer service orientation.
• Ability to maintain an organized workflow, with a high degree of attention to detail.

Beneficial:

• Experience working on Federal Sector Contracts
• Professional Certification(s)
• Familiarity with DevOps, ITIL Agile processes

REQUIREMENTS:

• Security clearance level: must be able to obtain EPA Public Trust Level 4
• US citizenship required
• Ability to work 100% remotely
• Ability to obtain a Public Trust

The likely salary range for this position is $72,250 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.