Qualifications:

• 3+ years of experience in vulnerability management, patching, and enterprise security tool deployment
• Experience with RMM tools (NinjaOne, Ivanti Neurons, or similar) preferred
• Experience with Tenable preferred
• Experience with Microsoft Intune preferred
• Windows and macOS patching experience preferred
• Hands-on experience with vulnerability scanning tools and analysis of CVE/CVSS/KEV findings
• Strong experience with Intune, Workspace ONE or similar deployment/administration platforms
• Experience building dashboards and reports using Tenable and AI tools, plus strong Excel skills for vulnerability reporting and KPI tracking
• Experience providing L3 support and coordinating remediation with other teams
• Experience maintaining SOPs and governance documentation
• Solid understanding of ITSM processes (Incident, Problem, Change Management)
• Comfortable communicating directly with end users to drive patching and remediation
• Strong troubleshooting and analytical skills in enterprise environments
• Excellent communication and stakeholder management skills

Preferred Qualifications:

• Relevant certifications such as CompTIA Security+, CySA+, CEH, or equivalent
• Experience with POA&M/risk acceptance documentation or regulated/compliance-driven environments

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $71,200 to $89,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.

What will you be doing?

As an Analyst on the End User Computing Vulnerability Management team, you'll review and prioritize vulnerabilities, drive end-user outreach and remediation for high-risk machines, analyze vulnerability scans, provide L3 support to remediate vulnerabilities on end user devices, and build the reporting that gives the organization visibility into vulnerability posture. The Analyst partners with engineering and security teams to keep endpoint environments secure and healthy and requires the ability to work independently and drive remediation efforts through to closure.

Responsibilities:

• Participates in enterprise vulnerability management lifecycle from scan through triage, remediation tracking, validation and closure
• Assist with the Review and prioritization of vulnerabilities based on risk, exploitability, and asset criticality
• Analyze vulnerability scans (e.g., Tenable/Nessus or similar), validating findings as true or false positives and tracking vulnerability aging against remediation timelines
• Own end-user outreach for high-vulnerability machines, working directly with users to drive patching to completion
• Identify systems not receiving automated patching and lead remediation efforts using available tools ie. (nexthink, workspace one, NinjaOne)
• Provide L3 support for vulnerability and security tool issues, coordinating remediation with Service Desk teams
• Build and maintain dashboards and reports using Tenable data and AI tools, covering vulnerability posture, patch compliance, and finding aging; document KPI definitions and data sources for executive reporting
• Reconcile vulnerability data across scanning tools, ticketing systems, and trackers to identify mismatches and coverage gaps
• Monitor, track, and ensure closure of vulnerability-related incidents and remediation tasks
• Collaborate with service desk, engineering and security teams to ensure secure endpoint deployment across the enterprise
• Identify gaps, redundancies, or misalignments in current tooling and remediation processes, recommending improvements