American Express

Analyst-Compliance - Instructional Designer - GFCC Training, Policies, and Standards

American Express$80K — $100K *
Sandy, UT 84070In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Expertise in eLearning development software (Adobe Captivate, Articulate Storyline).
  • Working knowledge of graphics software (Adobe Creative Cloud).
  • 3+ years of experience in multimedia design, training, or adult learning.
  • Ability to create high-quality educational videos and eLearning modules.
  • Understanding of learning management system (LMS) functionality.
  • Attention to detail with strong analytical and problem-solving skills.
  • BA/BS degree in a related field (preferred).

Responsibilities

  • Assess and identify interactive eLearning solutions for financial crimes compliance.
  • Create innovative multimedia training content (modules, videos, exercises).
  • Design and implement content for measurable learning outcomes.
  • Ensure eLearning solutions are scalable and sustainable.
  • Collaborate with subject matter experts in content development.
  • Support the GFCC Training Global Standard components.
  • Raise awareness of design issues and propose solutions.

Benefits

  • Opportunities for professional development and continued learning.
  • Supportive team environment with strong collaboration.
  • Access to cutting-edge tools and technology for eLearning.
  • Exposure to various facets of financial crimes compliance.
Full Job Description
Job Description

This role will serve as an Instructional Designer on the GFCC TPS team, supporting a variety of training design functions across GFCC, including, but not limited to, those related to TPS's responsibilities noted above. The successful candidate will report to a Training Manager on the TPS team.

Responsibilities

The successful candidate will be responsible for:
  • Assessing and identifying appropriate interactive eLearning solutions to support financial crimes compliance content delivery, optimized for virtual and online delivery.
  • Utilizing creative skills and leveraging internal and external tools and capabilities to produce innovative multi-media solutions (modules/courses/videos), training exercises, and attestations.
  • Designing, developing, and implementing the above-mentioned content to produce measurable learning outcomes.
  • Ensuring scalability and sustainability of eLearning solutions.
  • Developing and maintaining instructional design and instructional media skills and knowledge.
  • Supporting execution of training design components of the GFCC Training Global Standard.
  • Demonstrating agility and the ability to pivot between varied content creation workflows.
  • Building strong partnerships with subject matter experts throughout discovery and design phases to develop learning solutions.
  • Working with key stakeholders to ensure projects are well scoped and delivered in a timely manner.
  • Raising awareness of training content design issues and proposing solutions to those issues.
  • Serving as a resource for GFCC colleagues and partners by supporting continued learning, providing valuable feedback, and working with various stakeholders to strategize and optimize training efficiency solutions.
  • Helping gather materials in support of audit and exam training-related requests.
  • Ensuring training deliverables adhere to legal and regulatory standards and are carried out within the GFCC TPS training framework.
  • Collaborating and aligning with TPS members on the above responsibilities and other TPS-driven tasks.


Qualifications

  • Expertise in industry-standard eLearning development software, such as Adobe Captivate or Articulate Storyline.
  • Working knowledge of graphics and multimedia software, such as the Adobe Creative Cloud suite of programs (e.g., Illustrator, Photoshop, Premier, etc.).
  • 3+ years of multimedia design and graphics, training and development, or adult learning experience.
  • Ability to produce high quality educational videos and eLearning modules using modern design principles.
  • Understanding and enthusiasm for learning management system (LMS) functionality.
  • Portfolio that exhibits a high standard of design and artistry.
  • Keen attention to detail, proven analytical and problem-solving skills, and effective collaboration and communication skills, including working with multiple stakeholders on a single project.
  • Comfortable working in an environment that is constantly evolving, and responds positively to complexity and change.
  • High level of professionalism, self-motivation, flexibility, and sense of urgency.
  • Team player with superior people skills and a positive attitude.
  • Ability to manage multiple projects simultaneously.
  • BA/BS degree in related field preferred.
  • Experience in financial crimes compliance, general compliance, AML, sanctions, Know Your Customer processes, Anti-Bribery and Corruption processes, law enforcement, audit, and/or legal preferred.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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