This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. We require California residency and living within a 50-mile commute of our headquarters in Santa Ana. This Card Services Product Strategist role is for a self-directed, analytical thinker who can turn insights into action and bring forward-thinking payments strategies to life.
What You'll DoEvolve our card portfolio strategy- Development and optimization of credit and debit card programs (features, pricing, benefits)
- Anticipate payments trends and bring innovative solutions to market quickly
- Use data to uncover insights, drive performance, and improve interchange and portfolio growth
- Leverage new tools and technology, including AI, to elevate results
Drive enterprise impact- Collaborate across teams to support growth in lending, business banking, and beyond
- Improve servicing models and empower teams with tools and insights
Influence with insight- Stay ahead of industry trends and member expectations
- Use storytelling and data to influence leadership and shape strategy
Ensure operational excellence- Streamline processes, improve efficiency, and maintain regulatory compliance
- Produce initiatives that enhance performance, profitability, and member satisfaction
Who You Are- Proactive, accountable, and self-driven
- Analytical and structured, with a bias for action
- Curious and forward-thinking about payments and fintech
- Strong communicator who simplifies complex ideas
- Tech-savvy and comfortable using AI tools
- Motivated to build something meaningful and lasting
What You Bring- Bachelor's degree or equivalent experience
- 5+ years in card services, payments, or product development (financial services preferred)
- Proven success driving product growth and innovation
- Strong data analysis and performance optimization skills
- Advanced PowerPoint and executive presentation abilities
- Experience working cross-functionally to implement solutions
Why Join Us- Make a real impact on members' financial lives
- Influence strategy and present directly to leadership
- Be part of a forward-thinking, growth-focused organization
- Health Coverage - Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
- Financial Security - Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
- Work-Life Balance - 13 days of vacation and seven (7) sick days annually and paid holidays.
- Recognition & Growth - Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.
- Final offers are based on qualifications, experience, and internal equity. The anticipated range for this role is $95k - $118k annually.
