Eli Lilly

Analyst - Commercial Contract Administrator - Analytics, Automation & AI Innovation

Eli Lilly • $60K — $143K *
Indianapolis, IN 46227In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 1 year of experience in pharma rebates, PBM, healthcare finance, or data analytics
  • Strong analytical capabilities, demonstrated through work experience or coursework
  • Familiarity with AI-enabled analytics and automation tools is a plus
  • Working knowledge of SQL and advanced Excel skills, including pivot tables and data reconciliation

Responsibilities

  • Build deep technical knowledge of contract administration and healthcare industry trends
  • Develop strong internal and external relationships to proactively resolve issues
  • Conduct thorough reviews of contracts and manage rebate system processes
  • Analyze payment requests and reconcile discrepancies
  • Contribute to Revenue Defender initiatives by identifying ineligible submissions and revenue leakage
  • Continuously seek opportunities for process improvement and automation
  • Support organizational planning by generating trend reports and insights

Benefits

  • Comprehensive benefit program including medical, dental, and vision coverage
  • 401(k) and pension plan participation
  • Flexible spending accounts for healthcare and dependent care
  • Life insurance and death benefits
  • Well-being benefits including employee assistance programs and fitness benefits
Full Job Description
The Commercial Contract Administrator plays an integral role in helping Lilly become our customers' preferred company, preserving shareholder health, and providing our customers with timely, contract-compliant rebate payments and exceptional service. This role is dedicated to Commercial and Part D rebate payment processing, with a direct, ongoing role supporting Revenue Defender (RD), Lilly's AI/anomaly detection program protecting against revenue leakage. The ideal candidate is analytical, detail-oriented, and comfortable operating at the intersection of traditional contract administration and AI-enabled analytics and automation. Someone who is service-oriented, adaptable, and accountable in delivering timely and accurate contract-compliant payments while helping advance how the team uses technology to do that work.

Summary of Job Responsibilities

Knowledge & Expertise
  • Build deep technical knowledge of Contract Administration procedures and systems, contracting language, and product knowledge.
  • Exhibit knowledge of customers, including PBMs, HMOs, and Commercial/Part D payers, and each of their unique requirements.
  • Display knowledge of the healthcare industry and trends that could affect Lilly's contracts and rebates.
  • Develop a strong working understanding of AI/ML tools used in Revenue Defender investigation and their potential adoption more broadly across the organization.


Relationship Management
  • Build strong internal relationships through frequent formal and informal communication with internal partners, such as Contract Development, Legal, Government Pricing, Field Account Managers, Gross-to-Net, IT, and Purchase-to-Pay/Treasury.
  • Develop trusting relationships with customer peers, proactively identifying and resolving issues, and identifying opportunities that benefit both parties.


Contract Administration & Payment Processing
  • Conduct thorough reviews of preliminary contracts to identify potential Contract Administration issues and collaborate with the Contract Development team to ensure final contract language reflects the intent of the agreement.
  • Manage contracts in the rebate system, including confirming formulary status and rebate percentage, setting up or amending price groups and exhibits, and accurately setting up value-based, bundled, or other unique contracting rebate strategies.
  • Process data through the rebate system to determine payment amounts, producing reports and Customer Payment Packets to identify differences between expected and projected payments.
  • Reconcile current-quarter payment requests vs. actual payments; analyze trend variances and investigate root causes.
  • Route full payments for FRAP approval/signature, following up as needed to meet customer payment deadlines.


Revenue Defender (RD) Support
  • Serve as an active contributor to Revenue Defender initiatives, identifying ineligible rebate submissions, contract compliance exceptions, and potential revenue leakage through pharmacy- and NDC-level analysis.
  • Document findings and partner with the Revenue Defender team on recoupment and corrective action.
  • Help identify data anomalies and patterns across large transactional data sets to support ongoing revenue protection.


Continuous Improvement, Analytics & Automation
  • Continuously seek opportunities to improve Lilly's people, systems, and processes - identifying, testing, measuring, and codifying best practices.
  • Identify opportunities for process standardization, automation, and AI-enabled analytics, and help implement improvements.
  • Leverage AI-enabled analytics and automation tools to accelerate data validation, trend analysis, and payment reconciliation, including automated variance detection and account profiling.
  • Support organizational planning, forecasting, and decision-making by generating and reviewing trend reports and sharing insights with Brand, Account Management, and Gross-to-Net teams.
  • Support Annual Audit by maintaining access to Payment Packets for internal and external auditors.
  • Participate in ad-hoc initiatives presenting new AI-enabled ways of working across the organization as part of the Accelerate Reach & Scale initiative.


Role Flexibility
  • This role is expected to operate with flexibility across Contract Administration's core work areas. While the primary focus is commercial rebate payments, team members may be asked to support additional areas, including copay, Commercial and Part D rebate payments, and Revenue Defender, based on evolving business needs, team capacity, and organizational priorities.


Basic Qualifications
  • Bachelor's degree
  • 1 year of work experience in pharma rebates, PBM, healthcare finance, or data analytics. Alternatively, recent graduates with internship experience and/or coursework in a quantitative field may be considered.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1


Preferences
  • Preferred degree in (e.g., Business, Finance, Economics, Data Analytics, Management Information Systems, Information Technology) or an analytical degree emphasizing critical thinking and problem-solving.
  • Work experience or coursework that clearly demonstrates analytical capabilities.
  • History of teamwork and customer service skills.
  • Experience with data flow, internal controls and processes, and system connectivity.
  • Demonstrated attention to detail.
  • Familiarity with AI-enabled analytics and automation tools (e.g., Revenue Defender) to accelerate data validation, anomaly detection, and trend analysis is a plus.
  • Knowledge of pharmacy claim data and how it flows through related systems.
  • Working knowledge of SQL for querying and analyzing rebate and claims data in a data warehouse environment (e.g., Redshift, SQL Server).
  • Advanced Excel skills, including pivot tables, Power Query, and formula-based reconciliation of large data sets.
  • Experience with Power BI or a similar business intelligence/visualization tool for trend reporting and dashboarding.
  • Exposure to automation or scripting tools (e.g., Power Automate, Python) to support process standardization and efficiency.
  • Experience with a rebate management platform (e.g., ICyte) and familiarity with pharmacy claims data structures (NDC, NCPDP) preferred.
  • Ability to identify data anomalies or patterns across large transactional data sets to support revenue protection and compliance.


Additional Information
  • Travel Percentage: 0-10%


Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$60,000 - $143,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

About Eli Lilly

ICOS Corporation is a biotechnology company that engages in the discovery, development, and commercialization of therapeutic products. It is engaged in the commercialization of treatments for unmet medical conditions, such as benign prostatic hyperplasia, hypertension, pulmonary arterial hypertension, cancer, and inflammatory diseases. It is the developer of a treatment known as Cialis (tadalafil), a product for the treatment of erectile dysfunction through its joint venture with Eli Lilly and Company in North America and Europe. It is also engaged in contract manufacturing services for third parties. It is in a strategic alliance with Solvay Pharmaceuticals, Inc. ICOS Corporation was established in 1989, based in Bothell, Washington. It is currently operated by Eli Lilly and Company.

Eli Lilly Careers

Joining Eli Lilly offers an unparalleled opportunity to become part of a leading global team dedicated to creating a healthier future. As a company revered for its commitment to innovation and leadership in the pharmaceutical industry, Eli Lilly is where your professional journey can flourish. Work You’ll Do At Eli Lilly, we are passionate about transforming patient care and advancing medical innovation. Our team at Eli Lilly is at the forefront of developing groundbreaking solutions in healthcare. By joining us, you will collaborate with some of the brightest minds in the industry, using cutting-edge technology to make real-world impacts. Lead with Innovation and Leadership Eli Lilly stands out in the marketplace by integrating deep industry expertise with robust research and development efforts. We are looking for professionals who are eager to drive change and lead the way in developing therapeutic breakthroughs. Explore Job Opportunities and Growth Eli Lilly offers a variety of career paths, including full-time positions and internships, across multiple functions such as research, marketing, IT, and sales. Whether you are a seasoned professional or a recent graduate, Eli Lilly provides an environment that promotes career growth and learning opportunities. Our commitment to diversity and leadership training ensures that every employee can achieve their potential. Be Part of Our Team Our team at Eli Lilly is committed to excellence and driven by a mission to improve lives. Employees enjoy a supportive culture that values collaboration, creativity, and diversity. We believe that a diverse workforce fosters innovation and helps us better connect with the communities we serve. Benefits and Culture Eli Lilly is dedicated to supporting our employees, offering competitive benefits, wellness programs, and comprehensive health care. Our culture is built on a foundation of respect, integrity, and quality, making Eli Lilly not just a great place to work, but a community to grow with. Networking and Professional Development Eli Lilly encourages continuous professional development and networking. With access to various training programs and mentorship opportunities, employees can enhance their skills and advance their careers. Our leadership is committed to nurturing talent through effective training and development strategies. Join Our Team Discover the exciting job opportunities at Eli Lilly by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who are passionate, innovative, and ready to contribute to our mission of making life better for people around the globe. Stay Connected Keep up to date with the latest at Eli Lilly by following our careers blog. Gain insights from industry leaders and get tips on everything from crafting the perfect resume to preparing for your interview. Eli Lilly is not just a company—it's a place where you can make a difference. Explore the positions available and find out how your talents can help change the world. SEARCH ELI LILLY JOBS Stay ahead in your career with Eli Lilly, where innovation, leadership, and a commitment to diversity and growth lead the way to future advancements.
Learn more about Eli Lilly
Size
35,000 employees
Market Cap
$344.2 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.1 billion
Founded
1876
5 Year Trend
+5.9%
Revenue
$24.5 billion
NASDAQ
LLY
* Ladders Estimates

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